Awarded

Outsourcet it-servicedesk

Descriptions

Ikke kendt.

Timeline

Published Date :

19th Oct 2018 6 years ago

Deadline :

N/A

Tender Awarded :

1 Supplier

Awarded date :

8th Oct 2018

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

end-to-end system services

IT support framework

infrastructure maintenance

integrated system operations

tech assistance packages

full-cycle IT support

user support coverage

managed systems support

reactive and proactive IT services

user support ticketing

multi-tier helpdesk

remote IT support

technical troubleshooting interface

issue resolution workflow

service request handling

24/7 user assistance

incident logging system

support team coordination

real-time user assistance

issue resolution scripting

help interface development

call logging tools

customer support panels

live chat help modules

technical support channels

multilingual help features

software troubleshooting

version patching services

user inquiry handling

bug ticket processing

license management support

feature request coordination

long-term software upkeep

SLA management

IT support services

technical assistance

helpdesk services

system troubleshooting

user support solutions

desktop aid

remote support services

technical incident resolution

client-computer support

computing assistance

IT technical help

advanced system troubleshooting

hardware-level diagnostics

software crash resolution

infrastructure support

critical failure response

system optimization services

technical configuration help

low-level OS support

device compatibility resolution

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

CONTRACT

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors