Closed
2022P058 - Campus and Hybrid Working Technology Managed Service
Descriptions
This is a Prior Information Notice (PIN) only and not a call for competition and there are no further details available at this time. A call, or calls, for competition may be made in Q1 or Q2 of 2023.This notice is to advise the market that the Central Bank intends to invite tenders from economic operators for a stable, secure and flexible managed service that supports organisational objectives, meets business demand and will enable the future needs of a dynamic and changing organisation.While the Central Bank reserves the right to change its procurement strategy, it currently anticipates that a call for competition will be made for a contract for the delivery and managed services of:1.Campus technology that delivers functionality which supports working in the Bank’s office locations.2.Hybrid working technology that delivers functionality which supports remote and hybrid working.The current technology includes network (LAN, WLAN, VPN, and associated security), videoconferencing, unified communications, enterprise telephony, audio visual and meeting room systems, print management, and mobile device management. The opportunity is to act as a managed service partner with the Bank to deliver and support the technology for the Bank’s existing and future requirements over the duration of the contract and covering the Bank’s current and future locations as well as evolving hybrid technologies.The Central Bank currently anticipates that all managed services will be required to be operated on a 24x7x365 basis and have defined service levels and outcomes using service management frameworks and standards such as ITIL V4, NIST CSF & 800-53, ISO 20000, ISO 27001/27002 or equivalents. However, its requirements are subject to change.This PIN is being published to inform the market by way of information only. It does not constitute an offer or commitment to enter into any contract. Details of individual procurements pursuant to this notice will be advertised as separat
Timeline
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Tender Regions
CPV Codes
72315200 - Data network management services
30120000 - Photocopying and offset printing equipment
72253000 - Help-desk and support services
50312300 - Maintenance and repair of data network equipment
72315000 - Data network management and support services
72100000 - Hardware consultancy services
72720000 - Wide area network services
72223000 - Information technology requirements review services
72710000 - Local area network services
72250000 - System and support services
72315100 - Data network support services
72222000 - Information systems or technology strategic review and planning services
50324100 - System maintenance services
79800000 - Printing and related services
50340000 - Repair and maintenance services of audio-visual and optical equipment
50332000 - Telecommunications-infrastructure maintenance services
50312600 - Maintenance and repair of information technology equipment
72222300 - Information technology services
Keywords
VPN diagnostics
UPS testing
WAN design
node monitoring
secure printing
LAN setup
print production
MPLS services
digital printing
log file cleanup
equipment audit
gap analysis
print finishing
system upkeep
patch management
port testing
AV calibration
RAID array check
tower inspection
SAN cable repair
PC repair
subnet management
future-state design
IT operations management
power supply test
system provisioning
tech assistance packages
vendor evaluation
optical lens alignment
managed switch support
help desk support
24/7 user assistance
system monitoring
registry optimization
roadmap development
diagnostic network tools
network device servicing
physical cabling support
WAN link calibration
system uptime monitoring
print distribution
AV equipment check
document printing
office photocopiers
firewall hardware check
video encoder fix
intranet installation
large-format printing
downtime intervention
patch panel maintenance
IT lifecycle support
router and switch setup
router assistance
network interface repair
data link support
device networking
system update schedule
full-cycle IT support
backup generator check
CCTV troubleshooting
large-format copier
service request handling
procurement advisory
IT backup services
live troubleshooting
managed systems support
hardware troubleshooting
switch replacement
equipment selection
maturity modeling
fiber backbone check
performance tuning
performance benchmarking
printing consultancy
duplicating system
printer servicing
IT governance framework
cooling unit replacement
subnet configuration
offset printing machines
microwave link alignment
router diagnostics
use case modeling
AV equipment service
feasibility validation
routing optimization
configuration audit
service-level tracking
network card diagnostics
commercial printing
multi-site networking
disk health check
server rack servicing
IT strategy planning
maintenance reporting
traffic flow regulation
real-time usage tracking
node cooling check
IT equipment planning
multi-tier helpdesk
leased line integration
bandwidth allocation
print shop presses
security hardening
network administration
inter-office data links
power backup test
hardware consultancy
user support ticketing
printing services
incident logging system
server management
AV rack maintenance
shelter HVAC service
remote IT support
technology advisory
IT support framework
WAN security solutions
capability assessment
backup verification
peripheral diagnostics
network rack servicing
backup hardware check
requirement traceability
base station servicing
service desk operations
user support coverage
requirement validation
mast re-galvanization
requirements elicitation
interconnection services
LAN cable testing
architecture planning
functional specification drafting
internal network configuration
technical troubleshooting interface
office equipment overhaul
technology investment planning
network traffic analyzer hardware fix
private network management
video surveillance system repair
infrastructure surveillance
network integrity support
long-distance connectivity
localized data transfer systems
IT infrastructure oversight
data centre cabling service
telecom infrastructure setup
infrastructure specification
system requirement sign-off
network ticketing response
office connectivity planning
infrastructure maintenance
telecom system maintenance
endpoint connectivity checks
end-to-end system services
support team coordination
optical sensor calibration
virtual network assistance
blade server firmware update
cross-border network provisioning
high-capacity backbone services
client/server connection help
control panel configuration
projection screen adjustment
projector lamp replacement
microphone system diagnostics
network configuration management
requirement prioritization
strategic alignment workshops
issue resolution workflow
stakeholder requirement workshops
enterprise network troubleshooting
Ethernet cabling services
integrated system operations
reactive and proactive IT services
hardware architecture design
digital transformation roadmap
connection matrix control
infrastructure cabling test
hardware lifecycle planning
Tender Lot Details & Award Criteria
1 Tender Lots
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