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P228 - Out of Hours Contact Contact Centre (EOI/Early market engagement)

Descriptions

The purpose of this Market Engagement is to appraise the market ofWestminster City Councils (WCC) proposed approach to procuring an outof hours contact centre and to seek validation of market palatability andappetite for the delivery of the current services.It should be noted that WCC has not yet finalised the model, commercialand contractual approach and as such reserves its right to amend any ofhe positions set out in the documentation. The issuance of thisinformation (and any accompanying materials) shall not be deemed to beany form of commitment on the part of WCC to proceed with a fullprocurement.All responses will be gratefully received and carefully considered but shallnot bind WCC in any way.

Timeline

Published Date :

7th Aug 2024 6 months ago

Deadline :

N/A

Contract Start :

N/A

Contract End :

N/A

CPV Codes

79512000 - Call centre

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Workflows

Status :

Open

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors