Closed

2019P026 - Support and Maintenance Services for the Central Bank’s Veritas e-discovery Platform - Clearwell

Descriptions

The Central Bank’s current contract for support and maintenance for Clearwell will expire on 11 October 2019. The Central Bank is therefore interested in responses from Tenderers who are registered as Veritas partners, and can provide the Veritas “Essential Support” offering for continued support and maintenance of the Central Banks Veritas eDiscovery Platform – Clearwell from 12 October 2019.

Timeline

Published Date :

30th Jul 2019 6 years ago

Deadline :

20th Aug 2019 6 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

technical support services

help desk support

infrastructure support

system support

operational troubleshooting

technical user guidance

IT consulting

software development

web services

network support

system integration

IT infrastructure management

digital transformation

cloud services

cybersecurity support

application maintenance

helpdesk services

technical support

software customization

IT outsourcing

end-to-end system services

IT support framework

infrastructure maintenance

integrated system operations

tech assistance packages

full-cycle IT support

user support coverage

managed systems support

reactive and proactive IT services

user support ticketing

multi-tier helpdesk

remote IT support

technical troubleshooting interface

issue resolution workflow

service request handling

24/7 user assistance

incident logging system

support team coordination

platform support modules

OS assistance services

infrastructure troubleshooting

server uptime monitoring

patch application support

remote diagnostics services

software maintenance workflows

software troubleshooting

version patching services

user inquiry handling

bug ticket processing

license management support

feature request coordination

long-term software upkeep

SLA management

IT support consulting

tech advisory services

systems assistance

computing guidance

technology troubleshooting consultancy

operational support advisory

technical IT consultancy

hybrid support services

professional tech consultation

systems aid

IT support services

technical assistance

system troubleshooting

user support solutions

desktop aid

remote support services

technical incident resolution

client-computer support

computing assistance

IT technical help

advanced system troubleshooting

hardware-level diagnostics

software crash resolution

critical failure response

system optimization services

technical configuration help

low-level OS support

device compatibility resolution

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Closed

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors