Awarded

Passenger research: awareness, clarity, and fairness of terms and conditions

Descriptions

This research is commissioned by ORR's consumer team in support of our strategic objective to promote better customer service for rail passengers. One of our key roles in this area is to secure compliance with c ....see more

Timeline

Published Date :

27th Sep 2017 in 8 days

Deadline :

8th Jun 2026 in 25 days

Contract Start :

18th Sep 2017

Contract End :

1st Dec 2017

Tender Regions

Channel Islands East Midlands East of England England Isle of Man London North East North West Northern Ireland Scotland South East South West Wales West Midlands Yorkshire and The Humber

CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

N/A

Assign to :

Tender Progress :

Details

Notice Type :

N/A

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

OFFICE OF RAIL AND ROAD

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk