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Payments Capability
Descriptions
The Tap Converter (TC) service, procured in 2024/25, represents RDG's first step in developing central services to enable travel media agnostic (i.e. ITSO, barcode and cEMV) Pay As You Go (PAYG) on Rail. The Tap Converter is a central rail Account Based Ticketing (ABT) fares engine capable of accepting validation transactions (Taps) generated on rail validation devices (e.g. gates, platform validators and revenue inspection devices) and processing them into the customer journeys, fares and and/or best value cap or products that those Taps represent.
The TC is offered as a service that a regional PAYG ticketing solution can integrate with to enable the addition of rail to an existing regional PAYG scheme.
In 2025, RDG contracted Tracsis as the supplier of the TC, with initial integrations underway to support PAYG ticketing in both Transport for Greater Manchester (TfGM) and Transport for West Midlands (TfWM) regions. As part of TfGM Phase 1, the TC integration will enable cEMV acceptance on a limited number of rail routes within the Bee Network PAYG ticketing scheme from 2026.
The Digital Ticketing Services (DTS) team within RDG shall run the TC as a central rail service, similar to the other industry services such as the ITSO Central Back Office (CBO), Rail Availability and Reservation Service (RARS) and the Passenger Assist (PA) system. In the future, RDG expects to novate the contracts associated with the TC to an appropriate company within Great British Railways (GBR).
RDG seeks to engage with the payments industry to inform the development of additional RDG services (following implementation of the Tap Converter) that will enable the further roll out PAYG acceptance on Rail as part of the Fares, Ticketing and Retail (FTR) programme. This includes the addition of rail PAYG to other regions, and potentially also enabling customers who live and/or travel outside of established PAYG regions to make PAYG rail journeys using their cEMV card.
RDG is exploring if procuring centralised payments capability for cEMV travel would facilitate the addition of rail to more regional PAYG ticketing solutions by accommodating these different technical design approaches, such as those looking to deliver multi-operator PAYG using cEMV by integrating with the Coral Broker.
Such a centralised component, delivered by a strategic payments partner, would enable the acceptance and processing of contactless cEMV payment transactions including:
• Processing payment transactions from cards issued by Mastercard, Visa and preferably other major EMV payment schemes
• Provision of Merchant and associated banking requirements.
• L3 end to end certification including Front Office Devices s) and Revenue Inspection Devices (RIDs) .
• Payment Card Industries Data Security Standard (PCI DSS) v 4.0.1.
• Compliance with RDG Front office device and RDG Token standards which also require the ability to request and capture/use PAR.
• The ability to accept and return ISO 8583 format payment messaging generated in the back office and/or PSP whether submitted via PSP/Acquirer, gateway, switch to Issuer or other proposed solution to include:
o Card Present status check (e.g. Account Verification Request. Pre-Authorisation or Nominal Authorisation Status Check), authorisation (including PAN Translation messaging where required) and settlement messaging in compliance with payment scheme cEMV mass or urban transit messaging specifications and policy requirements.
o Card Not Present Merchant Initiated transactions; including MOTO and ECOMM authorisations in compliance with retail messaging specifications and policy requirements, and PAR request and return by either method, API request or terminal capture (where available).
o Credential-on-File transactions.
o Settlement messaging and associated payment and banking processes.
o Management of chargeback requests and disputes.
• Fraud, risk and non-compliant messaging management.
• Ongoing compliance with EMV payment scheme messaging specifications and Merchant policy requirements.
• Merchant reports, including but not limited to merchant statements, settlement reports, chargeback reports, fee summaries, periodic transaction summaries, reconciliation reports, compliance reports fraud and risk reports.
Timeline
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Tender Regions
North West
South West
North East
East of England
Yorkshire and The Humber
South East
East Midlands
West Midlands
Ireland
Wales
Scotland
Northern Ireland
London
CPV Codes
66170000 - Financial consultancy, financial transaction processing and clearing-house services
34980000 - Transport tickets
72300000 - Data services
48217000 - Transaction-processing software package
72232000 - Development of transaction processing and custom software
30162000 - Smart cards
48100000 - Industry specific software package
30161000 - Credit cards
72212217 - Transaction-processing software development services
72212400 - Business transaction and personal business software development services
Keywords
payment card
embossed bank card
debit card
plastic charge card
chip card
contactless ID
electronic access card
microprocessor card
transport tickets
travel tickets
fare tickets
ticket media
electronic tickets
transport fare media
ticketing systems
transit tickets
reservation tickets
industry-specific software
vertical market application
specialised enterprise software
tailored industry IT solution
transaction processing software
payment system application
financial transaction engine
POS backend solution
real-time transaction platform
financial consulting
transaction processing
clearinghouse operations
payment consultancy
trade clearinghouse
financial advisory
back-office processing
deal processing
financial operations consulting
clearinghouse facilitation
transaction logging systems
ACID-compliant modules
online payment gateways
batch processing systems
rollback mechanisms
financial transaction validation
billing engine programming
invoicing systems
payment gateway integration
expense tracking modules
receipt scanning tools
personal finance management
transaction reconciliation
ledger entries
financial reporting
account categorization
payment gateway module development
transactional recordkeeping systems
secure checkout engine
ledger automation
banking software coding
settlement processing routines
invoice and billing integration
financial API coding
high-volume transaction systems
data services
IT data solutions
digital information services
database solutions
information retrieval
structured data operations
electronic records management
data asset handling
info-tech data support
enterprise data workflows
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
