Peer Support Workers and Patient Experience Model

Descriptions

This service will require the design and delivery of an expert by experience model within forensic learning disability and autism inpatient and community services. To develop and implement an expert by experience model that places the people who use forensic inpatient and community learning disability and autism services at the centre of the way services are delivered and quality assured; this will be achieved through the recruitment and development of a peer workforce who will work alongside the case managers and the wider commissioning team to drive up the quality of services delivered, and the development of a user involvement pathway that engages directly with people who use forensic learning disability and autism services to ensure their voices are central to way services are planned and delivered. The provider will also be required to recruit and provide ongoing support to peers with lived experience to work alongside case managers in a quality assurance role, and the development of a user involvement model that actively engages with people using inpatient and community forensic learning disability and autism services, in the way services are planned, delivered and quality assured.