Closed

PHW-ITT-56862 - Provision of a Call Centre Handling and Triage Function

Descriptions

The Health Protection Department in Public Health Wales (PHW) provides a 24/7 specialist service for professionals seeking guidance, advice and management of communicable diseases. We are seeking to outsource our out-of-hours call handling and triage service. This will cover weekdays from 17:00 to 09:00 and 24/7 on weekends and bank holidays.NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=143490(WA Ref:143490)The buyer considers that this contract is suitable for consortia bidding.

Timeline

Published Date :

2nd Aug 2024 in a 6 months

Deadline :

15th Aug 2024 in a 5 months

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Wales

CPV Codes

Let’s Get you Started ✍

Get to see all tender details more briefly

Already have an account ? Log in

Workflows

Status :

Closed

Assign to :

Tender Progress :

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors