Open Closing in a 7 days
Platform 360 - Omnichannel
Descriptions
Exploring options for procuring an omnichannel platform to support effective and consistent customer engagement. We are seeking to understand market capabilities, solutions and delivery models, to enhance the way we talk to our customers.
Please respond to this notice by e-mailing procurementnotices@platformhg.com
Pre-market engagement sessions to be held between Wednesday 5th November - Thursday 13th November for one hour per supplier.
10 minute presentation to be prepared to cover:
- About the company
- Company values
- Alignment to the public/housing sector
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
32571000 - Communications infrastructure
79342300 - Customer services
32412000 - Communications network
Keywords
communications network
telecom network
data communication systems
networked communication infrastructure
communications infrastructure
transmission infrastructure
network backbone equipment
comms systems
customer services
client support
consumer assistance
helpdesk services
service desk
customer interaction
service experience management
client relations
after-sales support
customer care
Tender Lot Details
2 Tender Lots
Workflows
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Details
Notice Type :
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Buyer Information
Name :
Procurement contact
Name :
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Possible Competitors
1 Possible Competitors
