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Preliminary Market Consultation Replacement of Customer Communications Platform

Descriptions

The purpose of this PMC is to inform an options appraisal as to how we may proceed with potential procurement of a contact centre telephony platform which also offers options for managing customer contact across a range of channels and media via a si ....see more

Timeline

Published Date :

21st Nov 2019 in 6 days

Deadline :

8th Jun 2026 in 25 days

Contract Start :

N/A

Contract End :

N/A

Tender Regions

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

N/A

Assign to :

Tender Progress :

0%

Details

Notice Type :

N/A

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk