Open Closing in a 27 days

Preliminary Market Engagement (PME) for the Hybrid Mail Procurement Project

Descriptions

Hertfordshire County Council (HCC) is a large user of postal services. It uses printed communications and physical letters to communicate with residents / individuals / businesses within the county and produced approximately 545,000 mail items in 2024/25 necessitating the need for a flexible and forward-thinking approach with the HCC postal system.

 

The current Hybrid Mail system used by HCC enables the electronic submission of documents for remote printing, enveloping, and posting. In the current year approximately 50% of our outbound mail has been sent via our Hybrid Mail system. The current system was adopted in 2020 and is widely utilised across HCC Services and teams, supporting essential communications such as general mailings, invoices, legal notices, and reminders, and aligns with GDPR and legal compliance standards. The current contract has reached the end of its initial 5-year term, and we have extended the maintenance contract.

 

Hertfordshire County Council (HCC) seeks to procure a modern, flexible, and scalable Hybrid Mail solution to support its evolving communication needs. The system must enable secure, efficient, and compliant electronic submission of documents for remote printing, enveloping, and posting.

Please refer to the PME document for full details.

 

The Council is carrying out PME in relation to this project. The Council will consider the feedback received to help inform the Council's options, requirements and further decision making.

 

For the avoidance of doubt, this stage of the project is not part of a formal procurement process and the Council is not committing, at this stage, to carrying out such a process.

 

Participation or non-participation in the PME shall not prevent any supplier participating in a potential future procurement, nor is it intended that any information supplied as part of the PME shall place any supplier at an advantage in a potential procurement process.

 

Please make sure that you have submitted your Supplier Questionnaire following the instructions within the PME documentation and e-tendering system. The Council will not be held accountable for any errors made by an organisation in submitting their Supplier Questionnaire.

 

Please note: The below contract start and end dates may be subject to change

Timeline

Published Date :

22nd Oct 2025 Yesterday

Deadline :

19th Nov 2025 in a 27 days

Contract Start :

1st Mar 2026

Contract End :

30th Apr 2031

Tender Regions

Keywords

email composition tool

mail client platform

SMTP sender module

POP3/IMAP client

mailbox synchronization software

calendar-integrated email system

message threading interface

spam filtering engine

contact book manager

MIME attachment handler

bulk email delivery

SMTP service provider

corporate email hosting

secure email system

email gateway management

email distribution network

transactional email setup

email domain service

email server provisioning

mass mailing infrastructure

email service provider

mail system hosting

SMTP hosting

webmail hosting

business email solutions

email storage services

managed mailbox provider

corporate email offerings

secure mail hosting

messaging platform services

mailing services

postal delivery services

dispatch services

bulk mail delivery

mailroom operations

parcel mailing

mail distribution

postal logistics

mail handling

courier mailing

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors