*PRE-MARKET ENGAGEMENT EVENT* Children in Care - Helplines

Descriptions

This tender seeks to engage a supplier to provide independent advice and support to current and prospective foster parents through a national helpline across England and a website with digital support services, including a live chat function. , Fosterline is designed to offer an impartial source of up to date and accurate information and advice for prospective and existing foster carers on issues such as how to become a foster carer, allegations of abuse, benefits, training, breakdown of placements, matters relating to the legal position of carers and any other issues about fostering which enquirers raise. Fosterline has been funded by the Department for the last 13 years and is regarded as valuable resource for foster parents to discuss issues of concern confidentially., The objective of Fosterline is to: , •Support the retention of foster parents by providing accurate, appropriate and sensitive information, advice and signposting on a wide range of issues of concern to foster parents, thus enabling them to meet the needs of the children and young people in their care; and, •Support the recruitment of foster carers by providing confidential, independent advice and information about how to become a foster carer, the issues involved, the training and support available to them, reaching a wide range of people with the potential to foster, including currently under-represented groups., •Optimise the use of the service and ensure that foster carers are aware of the service and its benefits through regular marketing and signposting.