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Pre-Market Engagement for the provision of a Youth Justice Case Management Solution
Descriptions
Flintshire Youth Justice Service is seeking pre-market engagement to potentially replace our current electronic case management system.
The Youth Justice Service utilises its case management system to record case information linked to children and young people in contact with the Youth Justice Service and provide performance information for the service, Youth Justice Board, other Youth Justice Services and Youth Custody Service.
The minimum requirements for the case management system would;
- Be able to securely record children, young people and victim information
- Record outcomes
- Include Youth Justice Boards Prevention and Diversion Assessment and AssetPlus
- Be compliant with Youth Justice Board requirements including (but not limited to) Data Schemes and Case Transfer Schemes.
- Provide detailed and comprehensive performance information (including but not limited to) Youth Justice Board Key Performance Indicators
- Comply with data protection legislation including ability to delete records and provide secure access to files
- Have a Help Desk to resolve system issues
- Transfer existing client and performance information from current provider.
Timeline
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Keywords
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
