Open in a 11 months

Pre-Tender Market Engagement Notice: Integrated Maintenance and Workplace Services (IMWS) System

Descriptions

We are seeking to engage with the market to inform the development of a future procurement for an Integrated Maintenance and Workplace Services (IMWS) system. This system will support a wide range of estates and facilities management functions, including helpdesk operations, asset and space management, planned maintenance, compliance, and contractor coordination.

The purpose of this engagement is to gather insights from suppliers on the feasibility, innovation, and delivery models available in the market. We invite responses from experienced providers with proven capabilities in delivering integrated digital solutions for complex estates, ideally within the UK Higher Education or similar sectors.

This document outlines the high-level functional and technical requirements to help suppliers assess alignment with their offerings and provide informed feedback.

Timeline

Published Date :

30th Jun 2025 20 days ago

Deadline :

30th Jun 2026 in a 11 months

Contract Start :

1st Jan 2026

Contract End :

31st Dec 2027

Tender Regions

Keywords

building maintenance scheduler

asset lifecycle manager

space planning tool

energy usage tracker

predictive maintenance platform

vendor contract manager

facility booking system

safety audit dashboard

HVAC control integration

CMMS suite

workorder automation tool

preventive maintenance scheduler

asset relocation software

maintenance request portal

building access log

service ticket management

maintenance cost tracker

inspection checklist app

facility condition monitoring

room booking manager

CAFMS software development

maintenance management platform

space utilization analytics

asset lifecycle tools

vendor coordination modules

preventive-maintenance scheduler

compliance documentation integration

work-order automation

mobile CAFM interface

energy consumption dashboard

facility operations API

real-time occupancy tracking

lease management integration

inspection workflow engine

infrastructure database

(duplicate title—merged above) facilities scheduling

fault reporting systems

occupancy analytics

service provider matching

lease management module

safety inspection toolkit

infrastructure register

mobile maintenance checklists

SLA tracking

condition monitoring

user support ticketing

multi-tier helpdesk

remote IT support

technical troubleshooting interface

issue resolution workflow

service request handling

24/7 user assistance

incident logging system

support team coordination

real-time user assistance

issue resolution scripting

help interface development

call logging tools

customer support panels

live chat help modules

technical support channels

multilingual help features

computerised facility oversight

automated plant management

IT-integrated maintenance

system operation facilitation

digital infrastructure coordination

tech-enabled building supervision

computerised equipment management

integrated facility control

centralized systems operation

digital facility automation

development environment hosting

IT project infrastructure management

systems development facility coordination

software lab provisioning

dev-system resource oversight

computer development site support

digital project infrastructure

development hardware administration

testing environment facilitation

integrated development facility management

maintenance environment coordination

IT systems upkeep hosting

technicians’ facility support

upkeep infrastructure management

computer lab maintenance services

systems management sites

hardware maintenance facility supervision

digital infrastructure servicing support

computer environment facility protection

system upkeep operations

facilities management

building maintenance

property supervision

facility operation

premises upkeep

building services coordination

site management

infrastructure maintenance

HVAC oversight

utility management

facility management

asset management

space planning

cleaning coordination

maintenance scheduling

service contracts

janitorial oversight

building administration

security coordination

equipment servicing

Tender Lot Details

1 Tender Lot

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Workflows

Status :

Open

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors