Printing, Packaging and Post.

Descriptions

— Manage the service for the printing, collation packaging, sorting, post/delivery of the items specified in Tender Documents in accordance with the scheduled dates and frequency. The following services are included;— Council Tax;— National Non Domestic Rates (also referred as NNDR/ Business rates);— Business Improvement District Levy;— Council Tax Support;— Housing Benefit;— Ensure all related documents and inserts are enclosed with the relevant correspondence and that the correct envelopes are used at all times;— Demonstrate transparency in their charging mechanisms;— Use careful planning, to help the Council maintain a balanced workload caused by irregular or large mailings.(e.g. staggered mailing if appropriate);— Provide comprehensive management information on all aspects of the contract;— Ensure any discounts achieved are applied to minimise overall costs of printing packaging and post/ delivery are managed effectively;— Be able to respond to changes (format, detail, type of correspondence etc.) required due to business or legislative requirements quickly and effectively;— Provide effective and efficient account management and day to day operational support;— Ensure correct artwork templates and branding are applied to all documents/ correspondence;— Ensure compliance to the required security and data protocols and standards;— Data Processing agreement will be required with the appointed supplier prior to processing of any data.