Closed
Prior Information Notice - The appointment of an IT service provider(s) to deliver the University of Manchester’s Phased Sourcing strategy.
Descriptions
Background The University of Manchester has recently announced a new IT Services “Phased Sourcing” strategy, under which the University intends to increasingly fulfil new IT requirements using solutions supplied by third parties and delivered “as a service”, rather than building and running solutions in house. The University has recently reviewed its existing IT estate and has defined an IT Strategic Plan intended to replace and modernise systems to ensure that the University’s IT services remain in step with the anticipated needs of students and staff. Execution of the IT strategic plan will require an estimated investment of between £50m and £150m spend over the coming three to five years. Objective The University is now looking to adopt a new IT delivery model, whereby it will contract with a third party IT provider (or potentially more than one provider) capable of delivering the bulk of the anticipated IT Strategic Plan over the years ahead. The selected IT provider(s) will be engaged on the basis of a University of Manchester specific framework agreement. Under this model, the intention is that the University would always retain the right to select other providers for specific technical requirements or in the event that the chosen IT provider(s) does not provide a compelling commercial or service delivery capability. The model is intended to provide the following benefits to the University: - Ready access to the levels of specialist skills and resources needed to deliver the anticipated level of new IT services in the years ahead - Greater integration between new IT services - A simplified approach to the integration of new services with existing University infrastructure - Greater value for money through leveraging the University’s buying power - Access to industry leading best practice and innovation - Greater levels of certainty that new projects and services will be delivered on time, to budget and to agreed service levels
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
48800000 - Information systems and servers
72800000 - Computer audit and testing services
72700000 - Computer network services
72224100 - System implementation planning services
72226000 - System software acceptance testing consultancy services
72266000 - Software consultancy services
51300000 - Installation services of communications equipment
72400000 - Internet services
72267000 - Software maintenance and repair services
72262000 - Software development services
72611000 - Technical computer support services
51600000 - Installation services of computers and office equipment
48300000 - Document creation, drawing, imaging, scheduling and productivity software package
72253000 - Help-desk and support services
72222100 - Information systems or technology strategic review services
72261000 - Software support services
72243000 - Programming services
72220000 - Systems and technical consultancy services
72000000 - IT services: consulting, software development, Internet and support
72225000 - System quality assurance assessment and review services
48500000 - Communication and multimedia software package
72222200 - Information systems or technology planning services
72211000 - Programming services of systems and user software
72224200 - System quality assurance planning services
30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
48200000 - Networking, Internet and intranet software package
72254100 - Systems testing services
72228000 - Hardware integration consultancy services
72251000 - Disaster recovery services
72900000 - Computer back-up and catalogue conversion services
72223000 - Information technology requirements review services
64200000 - Telecommunications services
72232000 - Development of transaction processing and custom software
72600000 - Computer support and consultancy services
72253200 - Systems support services
72263000 - Software implementation services
48400000 - Business transaction and personal business software package
72240000 - Systems analysis and programming services
72250000 - System and support services
72221000 - Business analysis consultancy services
72246000 - Systems consultancy services
72210000 - Programming services of packaged software products
72260000 - Software-related services
72222000 - Information systems or technology strategic review and planning services
72253100 - Help-desk services
72610000 - Computer support services
72265000 - Software configuration services
72254000 - Software Testing
72224000 - Project management consultancy services
64000000 - Postal and telecommunications services
72227000 - Software integration consultancy services
30200000 - Computer equipment and supplies
72222300 - Information technology services
72268000 - Software supply services
72230000 - Custom software development services
72212000 - Programming services of application software
Keywords
scanners
laptop
desktop computer
module scripting
IT auditing
media conversion
CRM module
IT equipment
IT consulting
release planning
keyboards
system-level QA
desktop aid
software sales
bug fixing
codebase design
web services
shredders
offsite backup
quoting software
network support
data backup
rollout planning
cloud services
software testing
governance audit
office hardware
control systems
PMO setup
graphic hardware
IT system audit
systems analysis
unit testing
gap analysis
SLA management
IT advisory
coding services
IP networking
API integration
test automation
KPI definition
systems aid
error correction
broadband access
budget planning
risk evaluation
network hardware
LAN/WAN setup
systems audit
system testing
version upgrades
IT outsourcing
future-state design
IT support consulting
efficiency evaluation
virtual network delivery
IT operations management
systems assistance
test planning strategy
backend logic coding
task planner software
software consulting
QA documentation audit
software troubleshooting
help desk support
customer support panels
user support solutions
workflow improvement
IP routing services
failover testing modules
software development
system monitoring
IT application supply
solution architecture
roadmap development
functional testing
client-server middleware
IT support services
digital gateway services
application coding
algorithm refinement
network configuration
projection systems
load testing support
IT lifecycle support
legacy data migration
system bus configuration
full-stack programming
strategic gap analysis
infrastructure design
full-cycle IT support
function testing support
impact assessment
architecture review
raster image editor
defect trend analysis
digital quality control
contingency planning
IT backup services
initial system setup
requirements analysis
managed systems support
integration planning
maturity modeling
deployment planning
deployment scripting
live chat help modules
message delivery network
IT technical help
rich media editor
IT governance framework
performance monitoring
mobile app programming
resilience engineering
software distribution
backend engineering
usability testing
data center replication
server lifecycle manager
time & expense tracker
help desk services
test log auditing
low-level OS support
release validation
IT infrastructure review
leased line service
IT strategy planning
application updates
infrastructure support
supplier management tool
project roadmap creation
legacy system support
data structure analysis
middleware development
communications delivery
training and onboarding
agile development cycles
tech advisory services
custom script writing
computing assistance
licensed software supply
IT solution design
computer accessories
test process evaluation
broadband terminal setup
functional analysis
office suite software
system integration
presentation builder
defect prevention plan
software customization
system deployment suite
server management
recovery readiness
telecom traffic routing
technical advisory
changeover strategy
IT support framework
secure checkout engine
remote IT support
software maintenance
digital archiving
system replication
banking software coding
parameterization logic
media sharing client
printer integration
user support coverage
hybrid support services
web application coding
requirement validation
schedule optimization
embedded systems linkage
QA framework development
architecture planning
performance optimization
document layout platform
integration testing
software integration
system provisioning
computer hardware
scalability consulting
tech assistance packages
client-computer support
office IT supplies
global internet backbone
computer peripherals
user inquiry handling
digital signage tool
legacy system transition
24/7 user assistance
payroll processing tool
code optimization
compliance review
cybersecurity support
productivity dashboard
platform support modules
user manual creation
custom IT planning
IT repair services
system cutover timeline
IP telephony provision
application maintenance
acceptance testing
software configuration
performance testing
regression testing
DR site provisioning
ledger automation
phased rollout planning
algorithm implementation
API endpoint development
feature enablement setup
desktop app development
technical IT consultancy
critical path analysis
vector drawing tools
service request handling
digital calendar system
internet connectivity
UAT framework design
scalability modeling
penetration testing
VoIP system installation
catalog digitization
PC workstation mounting
version upgrade support
stakeholder workshops
performance benchmarking
capacity planning
go-live certification
web infrastructure
use case modeling
server uptime monitoring
audit trail planning
managed connectivity
feasibility validation
user software design
software programming
quality assurance
digital transformation
application strategy
remote support services
software consultancy
letter and data dispatch
technical assistance
technical support
printing equipment
cybersecurity assessment
cost-benefit analysis
network services suite
quality audit execution
OS assistance services
telecom hardware setup
requirements gathering
spreadsheet creator
multi-tier helpdesk
software patching
system troubleshooting
network traffic control
application engineering
network administration
connectivity solutions
off-the-shelf software
hardware diagnostics
network architecture
workstation unit setup
IT systems advisory
intercom integration
deployment assistance
computer station setup
domain-specific coding
user support ticketing
call logging tools
personal finance tracker
incident logging system
content encoding suite
system health check
enterprise IT evaluation
capability assessment
IT failover solutions
backend integration
requirement traceability
service desk operations
financial API coding
telecom mail linkage
custom module activation
user access setup
software licensing
ERP implementation
requirements elicitation
computing guidance
bug ticket processing
service layer integration mapping
programming language implementation
form-based application design
technical troubleshooting interface
technical incident resolution
server provisioning engine
payment gateway module development
data transmission service
correspondence and data routing
technical risk assessment
IT infrastructure management
API orchestration strategies
data center orchestration tool
software crash resolution
deployment strategy design
packaged software delivery
high-availability system platform
signal routing unit mounting
solution feasibility studies
regulatory compliance checks
high-volume transaction systems
recovery time objective (RTO) setup
user approval testing guidance
post-install configuration
telecom infrastructure management
web connectivity platform
infrastructure optimization
service monitoring dashboard
backup restoration services
frontend interface programming
license management support
business process modeling
integration strategy design
office automation machines
systems integration programming
postal-telecom network services
help interface development
device compatibility resolution
change management assistance
system handshake protocol design
systems modernization consulting
information-processing equipment
business continuity consulting
software patch integration
compliance alignment mapping
electronic signature engine
enterprise information platform
system architecture analysis
systems integration advice
acceptance test scripting
functional compliance verification
server virtualization manager
firmware integration plans
controller interface mapping
business continuity planning
requirement-driven development
internet access provisioning
specialized backend logic
system performance tuning
postal communication services
professional tech consultation
object-oriented programming
communication system installation
custom software development
audio-video integration software
long-term software upkeep
online communication platforms
server infrastructure management
end-user feature customization
copier system installation
settlement processing routines
license activation configuration
user interface development
strategic alignment workshops
remote diagnostics services
feature enablement scripting
system lifecycle guidance
feature request coordination
risk management consulting
middleware advisory services
application logic creation
postal-telephony integration
system readiness assessment
real-time user assistance
legacy system compatibility consulting
peripheral configuration consulting
critical failure response
operational support advisory
mail and telecom infrastructure
software verification procedures
invoice and billing integration
financial record-keeping software
software maintenance workflows
bespoke application design
frontend logic development
technical feasibility assessment
system requirement mapping
IT implementation planning
business analytics dashboard
platform migration services
interactive media platform
business requirement specification
compliance review services
resource allocation planning
system compliance verification
digital transformation roadmap
fiber-optic transceiver mounting
peripheral equipment mounting
mail and telecom provision
regulatory audit preparation
sensor-actuator coordination
voice communication provision
invoicing and billing suite
office hardware installation
desktop publishing solution
telecom carrier operations
functional specification drafting
performance benchmark scripts
enterprise network integration
multifunction device fitting
technology investment planning
resource allocation models
issue resolution scripting
software feasibility studies
third party software adaptation
validation review sessions
quality maturity diagnostics
digital transformation advice
telecom network operations
deployment readiness consulting
enterprise software consulting
system optimization services
backup integrity verification
process flow optimization
project health assessment
capacity and resource planning
validation protocol design
cross-platform interface planning
industry-aligned solution delivery
version-controlled coding workflows
product integration services
hardware-software interfacing strategy
system certification support
packaged software customization
hardware-level diagnostics
broadband connectivity service
integration architecture design
wireless comms device fitting
system requirement sign-off
environment variable tuning
platform compatibility analysis
technology risk assessment
system QA lifecycle modeling
infrastructure maintenance
network voice/data service
quality metric definition
networking software package
version patching services
end-to-end system services
software architecture modeling
support team coordination
infrastructure troubleshooting
project governance design
custom interface building
process conformance mapping
software lifecycle guidance
desktop computer deployment
technical support channels
commercial software solutions
implementation milestone mapping
office network hardware installation
multilingual help features
archive format conversion
tech writing and documentation
software architecture planning
acceptance testing protocols
go-live readiness assessment
stakeholder management planning
secure communication infrastructure
data transmission support
integration testing planning
enterprise software provision
requirement prioritization
physical systems synchronization
test case creation for enterprise systems
integration with existing systems
infrastructure assessment
infrastructure provisioning plans
issue resolution workflow
broadcast content creator
vertical application programming
wireless network deployment
technical configuration help
stakeholder approval process
stakeholder requirement workshops
application software development
strategic recommendations
implementation success tracking
architecture blueprint planning
recovery infrastructure setup
digital software products
disaster simulation testing
technology troubleshooting consultancy
internet intranet application
advanced system troubleshooting
risk mitigation in deployment
multimedia presentation suite
integrated system operations
reactive and proactive IT services
system software programming
cross-format media converter
data network device fitting
data exchange model alignment
system validation support
patch application support
business case development
streaming communication tool
backend system structuring
technical requirement definition
tailored software solution creation
transactional recordkeeping systems
device communication protocols
satellite comms system installation
Workflows
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