Closed
Prior Information Notice - The appointment of an IT service provider(s) to deliver the University of Manchester’s Phased Sourcing strategy.
Descriptions
Background The University of Manchester has recently announced a new IT Services “Phased Sourcing” strategy, under which the University intends to increasingly fulfil new IT requirements using solutions supplied by third parties and delivered “as a service”, rather than building and running solutions in house. The University has recently reviewed its existing IT estate and has defined an IT Strategic Plan intended to replace and modernise systems to ensure that the University’s IT services remain in step with the anticipated needs of students and staff. Execution of the IT strategic plan will require an estimated investment of between £50m and £150m spend over the coming three to five years. Objective The University is now looking to adopt a new IT delivery model, whereby it will contract with a third party IT provider (or potentially more than one provider) capable of delivering the bulk of the anticipated IT Strategic Plan over the years ahead. The selected IT provider(s) will be engaged on the basis of a University of Manchester specific framework agreement. Under this model, the intention is that the University would always retain the right to select other providers for specific technical requirements or in the event that the chosen IT provider(s) does not provide a compelling commercial or service delivery capability. The model is intended to provide the following benefits to the University: - Ready access to the levels of specialist skills and resources needed to deliver the anticipated level of new IT services in the years ahead - Greater integration between new IT services - A simplified approach to the integration of new services with existing University infrastructure - Greater value for money through leveraging the University’s buying power - Access to industry leading best practice and innovation - Greater levels of certainty that new projects and services will be delivered on time, to budget and to agreed service levels
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
48800000 - Information systems and servers
72800000 - Computer audit and testing services
72700000 - Computer network services
72224100 - System implementation planning services
72226000 - System software acceptance testing consultancy services
72266000 - Software consultancy services
51300000 - Installation services of communications equipment
72400000 - Internet services
72267000 - Software maintenance and repair services
72262000 - Software development services
72611000 - Technical computer support services
51600000 - Installation services of computers and office equipment
48300000 - Document creation, drawing, imaging, scheduling and productivity software package
72253000 - Help-desk and support services
72222100 - Information systems or technology strategic review services
72261000 - Software support services
72243000 - Programming services
72220000 - Systems and technical consultancy services
72000000 - IT services: consulting, software development, Internet and support
72225000 - System quality assurance assessment and review services
48500000 - Communication and multimedia software package
72222200 - Information systems or technology planning services
72211000 - Programming services of systems and user software
72224200 - System quality assurance planning services
30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
48200000 - Networking, Internet and intranet software package
72254100 - Systems testing services
72228000 - Hardware integration consultancy services
72251000 - Disaster recovery services
72900000 - Computer back-up and catalogue conversion services
72223000 - Information technology requirements review services
64200000 - Telecommunications services
72232000 - Development of transaction processing and custom software
72600000 - Computer support and consultancy services
72253200 - Systems support services
72263000 - Software implementation services
48400000 - Business transaction and personal business software package
72240000 - Systems analysis and programming services
72250000 - System and support services
72221000 - Business analysis consultancy services
72246000 - Systems consultancy services
72210000 - Programming services of packaged software products
72260000 - Software-related services
72222000 - Information systems or technology strategic review and planning services
72253100 - Help-desk services
72610000 - Computer support services
72265000 - Software configuration services
72254000 - Software Testing
72224000 - Project management consultancy services
64000000 - Postal and telecommunications services
72227000 - Software integration consultancy services
30200000 - Computer equipment and supplies
72222300 - Information technology services
72268000 - Software supply services
72230000 - Custom software development services
72212000 - Programming services of application software
Keywords
keyboards
scanners
projection systems
shredders
office hardware
computer hardware
IT equipment
desktop computer
laptop
computer accessories
network hardware
computer peripherals
office IT supplies
control systems
printing equipment
graphic hardware
office automation machines
information-processing equipment
networking software package
internet intranet application
network services suite
web connectivity platform
office suite software
vector drawing tools
raster image editor
digital calendar system
task planner software
document layout platform
spreadsheet creator
desktop publishing solution
presentation builder
productivity dashboard
invoicing and billing suite
payroll processing tool
time & expense tracker
CRM module
electronic signature engine
quoting software
personal finance tracker
business analytics dashboard
supplier management tool
financial record-keeping software
multimedia presentation suite
rich media editor
streaming communication tool
broadcast content creator
interactive media platform
audio-video integration software
media sharing client
content encoding suite
cross-format media converter
digital signage tool
enterprise information platform
server infrastructure management
data center orchestration tool
server virtualization manager
client-server middleware
high-availability system platform
server lifecycle manager
service monitoring dashboard
server provisioning engine
system deployment suite
communication system installation
data network device fitting
telecom hardware setup
signal routing unit mounting
intercom integration
VoIP system installation
wireless comms device fitting
broadband terminal setup
satellite comms system installation
fiber-optic transceiver mounting
computer station setup
office hardware installation
PC workstation mounting
printer integration
copier system installation
multifunction device fitting
desktop computer deployment
office network hardware installation
peripheral equipment mounting
workstation unit setup
mail and telecom provision
postal-telecom network services
communications delivery
letter and data dispatch
postal-telephony integration
correspondence and data routing
mail and telecom infrastructure
postal communication services
message delivery network
telecom mail linkage
data transmission service
voice communication provision
telecom network operations
broadband connectivity service
telecom infrastructure management
IP telephony provision
leased line service
telecom carrier operations
network voice/data service
telecom traffic routing
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
software programming
software consultancy
custom software development
systems analysis
application engineering
solution architecture
software integration
coding services
requirements analysis
packaged software customization
ERP implementation
third‑party software adaptation
software configuration
product integration services
software patch integration
system software programming
user interface development
middleware development
systems integration programming
backend engineering
user software design
application software development
mobile app programming
web application coding
desktop app development
API integration
form-based application design
system architecture analysis
technical advisory
solution feasibility studies
performance optimization
technical risk assessment
systems integration advice
IT infrastructure review
scalability consulting
technical requirement definition
systems audit
business process modeling
requirements gathering
cost-benefit analysis
stakeholder workshops
business requirement specification
workflow improvement
business case development
KPI definition
functional analysis
impact assessment
IT strategy planning
roadmap development
capability assessment
digital transformation roadmap
IT governance framework
technology investment planning
maturity modeling
strategic alignment workshops
architecture planning
future-state design
IT system audit
architecture review
strategic gap analysis
compliance review
performance benchmarking
technology risk assessment
governance audit
efficiency evaluation
strategic recommendations
system health check
IT implementation planning
capacity and resource planning
infrastructure design
project roadmap creation
release planning
contingency planning
business continuity consulting
scalability modeling
deployment planning
infrastructure optimization
IT operations management
network administration
system provisioning
infrastructure maintenance
helpdesk support
service desk operations
IT backup services
server management
system monitoring
IT lifecycle support
requirements elicitation
requirement validation
use case modeling
functional specification drafting
gap analysis
requirement traceability
stakeholder requirement workshops
feasibility validation
requirement prioritization
system requirement sign-off
project governance design
PMO setup
stakeholder management planning
schedule optimization
risk management consulting
resource allocation planning
budget planning
critical path analysis
project health assessment
performance monitoring
deployment strategy design
phased rollout planning
resource allocation models
implementation milestone mapping
changeover strategy
legacy system transition
infrastructure provisioning plans
risk mitigation in deployment
go-live readiness assessment
system cutover timeline
QA framework development
test planning strategy
validation protocol design
software verification procedures
compliance alignment mapping
quality metric definition
defect prevention plan
audit trail planning
process conformance mapping
system QA lifecycle modeling
quality audit execution
compliance review services
defect trend analysis
test process evaluation
QA documentation audit
validation review sessions
regulatory compliance checks
system readiness assessment
quality maturity diagnostics
UAT framework design
acceptance test scripting
system validation support
user approval testing guidance
functional compliance verification
go-live certification
test log auditing
stakeholder approval process
deployment readiness consulting
release validation
integration architecture design
cross-platform interface planning
middleware advisory services
API orchestration strategies
system handshake protocol design
legacy system compatibility consulting
data exchange model alignment
service layer integration mapping
hardware-software interfacing strategy
peripheral configuration consulting
embedded systems linkage
firmware integration plans
controller interface mapping
device communication protocols
sensor-actuator coordination
physical systems synchronization
system bus configuration
tailored software solution creation
bespoke application design
domain-specific coding
end-user feature customization
requirement-driven development
custom interface building
vertical application programming
specialized backend logic
industry-aligned solution delivery
payment gateway module development
transactional recordkeeping systems
secure checkout engine
ledger automation
banking software coding
settlement processing routines
invoice and billing integration
financial API coding
high-volume transaction systems
system requirement mapping
data structure analysis
software architecture modeling
backend logic coding
process flow optimization
technical feasibility assessment
programming language implementation
algorithm refinement
application coding
module scripting
algorithm implementation
backend integration
frontend logic development
code optimization
custom script writing
object-oriented programming
function testing support
API endpoint development
IT systems advisory
infrastructure assessment
integration strategy design
systems modernization consulting
platform compatibility analysis
architecture blueprint planning
system lifecycle guidance
capacity planning
enterprise IT evaluation
end-to-end system services
IT support framework
integrated system operations
tech assistance packages
full-cycle IT support
user support coverage
managed systems support
reactive and proactive IT services
business continuity planning
IT failover solutions
recovery time objective (RTO) setup
data center replication
backup restoration services
disaster simulation testing
DR site provisioning
resilience engineering
recovery infrastructure setup
user support ticketing
multi-tier helpdesk
remote IT support
technical troubleshooting interface
issue resolution workflow
service request handling
24/7 user assistance
incident logging system
support team coordination
real-time user assistance
issue resolution scripting
help interface development
call logging tools
customer support panels
live chat help modules
technical support channels
multilingual help features
platform support modules
OS assistance services
infrastructure troubleshooting
server uptime monitoring
patch application support
remote diagnostics services
software maintenance workflows
functional testing
performance testing
regression testing
usability testing
unit testing
system testing
integration testing
acceptance testing
test automation
quality assurance
system-level QA
integration testing planning
performance benchmark scripts
load testing support
acceptance testing protocols
failover testing modules
test case creation for enterprise systems
tech writing and documentation
training and onboarding
deployment assistance
software lifecycle guidance
user manual creation
version upgrade support
platform migration services
integration planning
software troubleshooting
version patching services
user inquiry handling
bug ticket processing
license management support
feature request coordination
long-term software upkeep
SLA management
codebase design
application logic creation
full-stack programming
agile development cycles
backend system structuring
frontend interface programming
version-controlled coding workflows
deployment scripting
integration with existing systems
post-install configuration
rollout planning
change management assistance
implementation success tracking
feature enablement setup
initial system setup
custom module activation
environment variable tuning
feature enablement scripting
user access setup
parameterization logic
license activation configuration
software consulting
IT advisory
application strategy
software architecture planning
IT solution design
software feasibility studies
digital transformation advice
enterprise software consulting
custom IT planning
software maintenance
bug fixing
application updates
software patching
error correction
system performance tuning
IT repair services
version upgrades
legacy system support
software distribution
licensed software supply
packaged software delivery
enterprise software provision
off-the-shelf software
software licensing
commercial software solutions
software sales
IT application supply
digital software products
internet connectivity
online communication platforms
broadband access
IP networking
web infrastructure
digital gateway services
global internet backbone
managed connectivity
virtual network delivery
internet access provisioning
IT support consulting
tech advisory services
systems assistance
computing guidance
technology troubleshooting consultancy
operational support advisory
technical IT consultancy
hybrid support services
professional tech consultation
systems aid
IT support services
technical assistance
system troubleshooting
user support solutions
desktop aid
remote support services
technical incident resolution
client-computer support
computing assistance
IT technical help
advanced system troubleshooting
hardware-level diagnostics
software crash resolution
infrastructure support
critical failure response
system optimization services
technical configuration help
low-level OS support
device compatibility resolution
network configuration
LAN/WAN setup
data transmission support
network architecture
secure communication infrastructure
connectivity solutions
IP routing services
wireless network deployment
network traffic control
enterprise network integration
IT auditing
software testing
system compliance verification
hardware diagnostics
penetration testing
system certification support
risk evaluation
cybersecurity assessment
digital quality control
regulatory audit preparation
data backup
digital archiving
system replication
catalog digitization
media conversion
offsite backup
backup integrity verification
legacy data migration
archive format conversion
recovery readiness
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
