Procurement for the Provision of Reading Central Surgery for NHS Berkshire West CCG

Descriptions

NHS Berkshire West CCG, the Commissioner, seeks to procure primary care services for central Reading, comprising a registered list and management of unplanned urgent (same day) primary care illness currently provided on a walk-in basis. The new contract will be a length of 4 years, commencing on 1st July 2020. The maximum value of the 4 year contract will be circa £6.1m based on 19/20 FY activity for existing services at the Reading Walk in Centre and appropriate minor illness activity at the Royal Berkshire Emergency Department (ED). The expected activity within the service to be provided is: - provision of Alternative Provider Medical Services (APMS) services to a registered list population of c. 10,000 patients in year 1, growing to c. 12,000 in year 4 of the contract and; - management of patients registered at other Berkshire West practices seeking same day minor illness care with activity planned to reduce from an anticipated level of c. 28,350 cases in year 1 decreasing to c. 4,000 in year 4 of the service. On-the-day care is currently delivered between the hours of 8am-8pm, 365 days a year. The strategic intention for same day primary care is that patients should be seen primarily on a registered basis either by their own practice or through hub arrangements and patients attending ED with minor illness needs that can be met within primary care redirected to primary care. The provider will deliver walk-in care to patients registered at the practice, patients registered at other Berkshire West practices and out of area patients (those registered outside of Berkshire West CCG, working in partnership with Primary Care Networks in Berkshire West, but particularly in Central Reading where many current walk-in attendees reside, to manage same day care in a planned and coordinated manner and reduce the numbers of patients attending as walk-ins. The level of on-the-day activity expected to be managed by the service will reduce during the contract term. The provider will have regard to the needs of the local population, as part of a registered list and unplanned walk-in activity including: - homeless patients - parents of young children who frequent the Emergency Department that are clinically appropriate for management in the community - patients for whom English is not their first language The provider will provide care to patients in a manner appropriate to their needs, potentially including 'drop in' clinics and rapid access in the after-school period. The full scope of the service can be found on the eTendering system (SCW In-Tend system- https://in-tendhost.co.uk/scwcsu/aspx/Home). The deadline for response to this opportunity is at 12:00 midday on the 13th January 2020. This procurement is being carried out by NHS South, Central and West Commissioning Support Unit on behalf of the Commissioners.