Awarded
Project Electra Revenue Collection Services.
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Descriptions
The contract for the Revenue Collection Services will require a supplier (the ‘Supplier’) to: take on TfL's existing ticketing and fare collection systems; provide the associated revenue collection activities; and, in partnership with TfL, develop these to meet future needs. The Revenue Collection Services span the whole of TfL and these services include, but are not limited to, the following:— operation and enhancement of the front office-systems, including asset management and maintenance;— operation and enhancement of the back-office systems, including managing data to and from the front office systems and supporting the current Oystercard system; service management, systems integration and service support, security management and service development;— front office retail devices operated by both customers and staff;— the management of the Oyster Ticket Stop agent network and associated services;— implementation of related projects and— working with TfL to further expand the system, develop and deliver future systems and services.
Timeline
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Tender Regions
CPV Codes
72000000 - IT services: consulting, software development, Internet and support
30233300 - Smart card readers
48217000 - Transaction-processing software package
48480000 - Sales, marketing and Business intelligence software package
30144200 - Ticket-issuing machines
48900000 - Miscellaneous software package and computer systems
48600000 - Database and operating software package
50316000 - Maintenance and repair of ticket-issuing machinery
48810000 - Information systems
30144400 - Automatic fare collection
30200000 - Computer equipment and supplies
Keywords
transit ticket kiosk
event ticket dispenser
parking ticket printer
admission printer
transit fare gate system
automated ticket validator
farebox unit
ticket vending machine
computer hardware
IT equipment
desktop computer
laptop
computer accessories
network hardware
computer peripherals
office IT supplies
smart card reader
chip card reader
IC card reader
contact card reader
EMV reader
transaction processing software
payment system application
financial transaction engine
POS backend solution
real-time transaction platform
sales pipeline tool
marketing automation suite
lead analytics platform
campaign performance tracker
BI dashboard software
customer segmentation engine
ROI analysis tool
competitor intelligence suite
market trend predictor
sales forecasting engine
database engine software
operating system suite
system core software
database‑OS integrated package
storage management OS
kernel-level database toolset
transaction-capable OS
file system manager
backup-ready OS
system utility bundle
information workflow system
data processing platform
knowledge management interface
transaction processing engine
automated decision system
BI interface module
content indexing engine
inter-system integration tool
reporting framework
enterprise data bus
software bundle installer
integrated IT solution
diverse application suite
bespoke systems package
multi-purpose software toolkit
turnkey IT system
mixed-license software
cross-platform system bundle
vendor-neutral software pack
contract-based software set
ticket dispenser service
fare machine calibration
printing mechanism repair
ticket validator overhaul
sensor cleaning
payment terminal fix
ticket roll replacement
validator firmware patch
kiosk interface tuning
receipt printer maintenance
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
