Provision of a Airedale Air Conditioning Maintenance Measured Term Contract (MTC) (2023-27)

Descriptions

This Contract will include, but will not be limited to; - 24-our helpdesk to handle call outs, which includes a minimum 4-hour call out with attendance by a suitably qualified / experienced engineer; - A suitable number of engineers fully trained and certificated by the manufacturer within the last 5 years to handle call outs, service & repair work. The engineers will also be fully trained in turbocor compressors, and have certification to demonstrate this; - Conducting call outs, maintenance visits, and repairs, including all parts, labour and consumables associated with the University’s Airedale chillers / close control units. All as outlined in the manufacturer's 'Gold' standard contract. The units currently vary in age but are all in good condition; - Carry out service / repair work to the standards recommended by the manufacturer, and be able to provide a detailed service plan including a description of work and timescales for each work activity; - Must have a current contract in place with the manufacturer for access to software / software updates, and be able to provide evidence of this throughout the duration of the Contract; and - Have immediate access to spares, and therefore be able to demonstrate holding an account with the manufacturer.