Provision of a Call Monitoring Service and a Mobile Response Service in the Neath Port Talbot Unitary Authority Area

Descriptions

Neath Port Talbot Council invite tenders for the provision of a Community Mobile Response Service for the unitary borough area of Neath Port Talbot (NPT). The service will play a key role in our continued approach of supporting greater independence, choice and control so people can increasingly live more independently for longer. The service tendered is a county-wide Mobile Response Service that aims to respond to alerts raised by the Council’s Call Monitoring Service, which is also tendered as a separate Lot under Lot 1. Both providers will need to seamlessly work together to offer an overall, responsive service to individuals in Neath Port Talbot. The overarching aim of the Mobile Response Service is to provide a Borough-wide response for customers of the Council’s TEC service who may experience non-injurious falls and other non -medical emergencies across NPT.