Open Closing in a 9 months
Provision of a Case Management System for OITFET (Preliminary Market Engagement)
Descriptions
The Department for Economy is preparing to initiate a procurement process to establish a contract for a Case Management System (CMS) and public portal to replace the current line of business system that supports the Office of Industrial Tribunals and Fair Employment Tribunal (OITFET) business workflow and processes. The contract duration is estimated to be between five and ten years. The potential scale and scope of this service is such that it offers a significant opportunity to bidders. Prior to initiating the procurement, DfE wishes to establish the level of market interest in participating in the procurement process. The questionnaire must be completed and submitted via eTendersNI by the engagement deadline date and time detailed above. Please see document entitled "ID 5680789 - Preliminary Market Engagement (PME) Questionnaire" for further detail.
Timeline
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Tender Regions
CPV Codes
72262000 - Software development services
72261000 - Software support services
72000000 - IT services: consulting, software development, Internet and support
72317000 - Data storage services
72300000 - Data services
72330000 - Content or data standardization and classification services
72322000 - Data management services
72263000 - Software implementation services
72252000 - Computer archiving services
72250000 - System and support services
72260000 - Software-related services
72310000 - Data-processing services
72320000 - Database services
72230000 - Custom software development services
72268000 - Software supply services
Keywords
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
software programming
software consultancy
custom software development
systems analysis
application engineering
solution architecture
software integration
coding services
requirements analysis
tailored software solution creation
bespoke application design
domain-specific coding
end-user feature customization
requirement-driven development
custom interface building
vertical application programming
specialized backend logic
industry-aligned solution delivery
end-to-end system services
IT support framework
infrastructure maintenance
integrated system operations
tech assistance packages
full-cycle IT support
user support coverage
managed systems support
reactive and proactive IT services
long-term data storage
digital preservation consulting
archive system integration
secure data vaulting
structured data retention
backup archival scripting
document indexing for storage
archive media handling
tech writing and documentation
training and onboarding
deployment assistance
software lifecycle guidance
user manual creation
version upgrade support
platform migration services
integration planning
software troubleshooting
version patching services
user inquiry handling
bug ticket processing
license management support
feature request coordination
long-term software upkeep
SLA management
codebase design
application logic creation
full-stack programming
agile development cycles
backend system structuring
frontend interface programming
version-controlled coding workflows
deployment scripting
integration with existing systems
post-install configuration
rollout planning
change management assistance
implementation success tracking
feature enablement setup
software distribution
licensed software supply
packaged software delivery
enterprise software provision
off-the-shelf software
software licensing
commercial software solutions
software sales
IT application supply
digital software products
data services
IT data solutions
digital information services
database solutions
information retrieval
structured data operations
electronic records management
data asset handling
info-tech data support
enterprise data workflows
data processing services
batch computing
automated data handling
IT operations processing
transaction processing
digital transformation workflows
data computation
real-time data execution
backend data processing
mass data management
data archiving
digital storage
cloud data storage
secure file retention
electronic backup
offsite storage
database preservation
long-term data safekeeping
hosted storage systems
IT data vault
database hosting
DBMS support
database maintenance
relational database services
database administration
structured data platforms
NoSQL services
SQL database support
enterprise database setup
database performance tuning
data governance
data lifecycle control
master data management
metadata handling
data stewardship
information management
dataset coordination
digital record administration
enterprise data policy
structured data supervision
data tagging services
content taxonomy design
metadata harmonization
document classification software
structured data processing
semantic annotation
content normalization
ontology mapping
automated content categorization
data schema alignment
controlled vocabulary implementation
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
