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Provision of a Direct Payments Support Service
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Descriptions
Torfaen County Borough Council is seeking tenders from suitably qualified and experienced providers for the provision of a Support Service for People who receive Direct Payments from the local authority to purchase their own social care and support. The provision will include the option for service users to use the Service Provider’s payroll system in a way which is beneficial to both the service users and the local authority in terms of cost and efficiency. The emphasis will be on direct support provision to assist the local authority promote and build on the number of people receiving a direct payment. This will be done by way of targeted support with the aim of encouraging self management but also providing more regular support where it is needed to help a person manage their direct payment. The Service will encompass the development of trusts and indirect payments and the Support Service provider will work proactively with the local authority in any developments relating to Citizen Directed Support. The support provider will be flexible to meet the needs of people who are self managing their direct payment but will also be assertive in identifying, with the local authority, where someone is not able to continue managing a direct payment. Key successes of the service will be both a significant increase in the take up of direct (and indirect) payments and increased cost effectiveness of the service based on effective service developments.During the period of the contract, opportunities for collaboration with other neighbouring local authorities will be explored and the Support Service provider will be expected to assist in collaborative developments in Direct Payments and Citizen Directed Support which benefit service users, carers, support providers and local government across the South East Wales region.The contract will be for an initial period of 3 years with an option to extend for a further 2 years subject to a successful evaluation and/or developing collaborative opportunities. The anticipated start date for the contract is 1st October 2011.
Timeline
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Tender Regions
CPV Codes
85312000 - Social work services without accommodation
85000000 - Health and social work services
85312400 - Welfare services not delivered through residential institutions
85321000 - Administrative social services
85300000 - Social work and related services
85320000 - Social services
Keywords
day care
community aid
client advocacy
welfare services
social outreach
case management
outreach support
societal care
welfare visits
communal support
day-only welfare
patient support
social service logistics
field social work
crisis outreach services
social care services
benefits administration
life-skill support
client care services
outreach social work
clinical outreach
home care support
mobile welfare units
social assistance
rehabilitation support
psychosocial support
referral processing
community care programs
non-institutional care
wellbeing programs
social integration
public assistance
welfare coordination
counselling services
support coordination
social support services
community health work
community welfare
client record keeping
social welfare programs
outreach planning
family support outreach
healthcare provision
family aid services
social work administration
social assistance programs
social inclusion initiatives
non-residential support programmes
support services delivery
integrated healthcare delivery
public health social services
social inclusion programs
social service scheduling
non-residential social services
community support services
Workflows
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Details
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