Open Closing in a 12 days

Provision of a Fitness to Practise Emotional Support Line

Descriptions

Social Work England is looking to Contract with an external Service Bidder who can support us to deliver against our objectives and achieve our ambitions by delivering an emotional support telephone line to those affected by Fitness to Practise proceedings.

We require an emotional support telephone line for social workers, witnesses and complainants (those that raise Fitness to Practise concerns) and those affected by the Fitness to Practise process, that they can access by phone, and other methods, such as email or live chat/web chat 24 hours a day, 365 days a year.

While the service will be open to all involved in Fitness to Practise and their family members, and some may need to use the service once or regularly, the provider will ensure that usage is appropriate and managed in a way that ensures callers don't develop a dependency upon the service and contact ends at an appropriate stage (for example 3 months after the Fitness to Practise matter has concluded).

Timeline

Published Date :

29th Aug 2025 1 month ago

Deadline :

15th Oct 2025 in a 12 days

Contract Start :

12th Apr 2026

Contract End :

12th Apr 2029

Tender Regions

CPV Codes

Keywords

career counselling

personal guidance

professional advisory

psychological support

educational guidance

life coaching

therapeutic advice

mentorship programmes

family planning counselling

mental-health guidance

career guidance

educational advice

mentoring services

professional direction

life-stage guidance

academic counselling

vocational orientation

guidance workshops

trainee mentoring

school-to-work coaching

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors