Closed
Provision of an Enabling Partner for Construction Industry Training Board
Descriptions
CITB is undertaking a transformation programme which will substantially transform the way it supports the construction sector within Great Britain. A key element of this change programme is the appointment of an enabling partner to support the transformation programme and deliver a variety of back office services currently provided in-house enabling CITB to focus on its core purpose. These back office services include but are not limited to finance and payroll, business improvement, human resources procurement and customer operations including customer contact centre and apprenticeship learner support and administration.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
79414000 - Human resources management consultancy services
79210000 - Accounting and auditing services
79211100 - Bookkeeping services
79200000 - Accounting, auditing and fiscal services
79633000 - Staff development services
72150000 - Computer audit consultancy and hardware consultancy services
79418000 - Procurement consultancy services
75131000 - Government services
79571000 - Mailing services
79412000 - Financial management consultancy services
79634000 - Career guidance services
79400000 - Business and management consultancy and related services
79420000 - Management-related services
79500000 - Office-support services
79510000 - Telephone-answering services
72000000 - IT services: consulting, software development, Internet and support
79996100 - Records management
79631000 - Personnel and payroll services
72120000 - Hardware disaster-recovery consultancy services
79512000 - Call centre
79330000 - Statistical services
79222000 - Tax-return preparation services
72211000 - Programming services of systems and user software
79313000 - Performance review services
72212210 - Networking software development services
72212213 - Operating system enhancement software development services
75112100 - Administrative development project services
72212100 - Industry specific software development services
72212200 - Networking, Internet and intranet software development services
72212211 - Platform interconnectivity software development services
72212190 - Educational software development services
75131100 - General personnel services for the government
75121000 - Administrative educational services
79221000 - Tax consultancy services
75130000 - Supporting services for the government
79994000 - Contract administration services
79311210 - Telephone survey services
79632000 - Personnel-training services
79342410 - Electronic auction services
79212500 - Accounting review services
79342300 - Customer services
79600000 - Recruitment services
79320000 - Public-opinion polling services
72110000 - Hardware selection consultancy services
72210000 - Programming services of packaged software products
80000000 - Education and training services
79421000 - Project-management services other than for construction work
79511000 - Telephone operator services
75110000 - General public services
79212100 - Financial auditing services
72130000 - Computer-site planning consultancy services
79211110 - Payroll management services
75112000 - Administrative services for business operations
79635000 - Assessment centre services for recruitment
79211000 - Accounting services
80500000 - Training services
79312000 - Market-testing services
79521000 - Photocopying services
72140000 - Computer hardware acceptance testing consultancy services
75100000 - Administration services
80400000 - Adult and other education services
79220000 - Fiscal services
79411000 - General management consultancy services
72212000 - Programming services of application software
Keywords
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
hardware selection
platform evaluation
vendor comparison
compatibility analysis
specifications matching
cost‑benefit hardware analysis
scaling requirements assessment
procurement support
technology sourcing
disaster recovery hardware
backup infrastructure planning
failover systems design
redundancy consultancy
business continuity hardware
recovery site setup
hardware resilience assessment
fault‑tolerant systems advice
site planning consultancy
data centre layout
cabling design
workspace planning
server room sizing
cooling infrastructure planning
workspace ergonomics
IT facility optimization
server rack layout
hardware acceptance testing
performance validation
compliance testing
quality assurance
test protocol development
acceptance benchmark testing
hardware commissioning
validation consultancy
computer audit services
IT hardware audit
compliance assessment
risk analysis
audit reporting
hardware efficiency review
standards compliance inspection
IT inventory audit
software programming
software consultancy
custom software development
systems analysis
application engineering
solution architecture
software integration
coding services
requirements analysis
packaged software customization
ERP implementation
third‑party software adaptation
software configuration
product integration services
software patch integration
system software programming
user interface development
middleware development
systems integration programming
backend engineering
user software design
application software development
mobile app programming
web application coding
desktop app development
API integration
form-based application design
industry-specific software
vertical market applications
regulatory software development
compliance application coding
sector-focused solutions
domain-specific modules
e-learning platform development
training module programming
interactive educational tools
LMS integration
assessment software
student progress tracking
multimedia instruction modules
virtual classroom development
educational analytics tools
network management software
intranet portal programming
internet service integration
firewall interface development
user authentication modules
web services coding
secure network protocols
network diagnostics tools
intranet collaboration software
LAN/WAN software programming
network topology management
packet routing tools
bandwidth monitoring modules
network protocol implementation
network device configuration software
network health dashboards
VPN integration
QoS management tools
platform integration programming
API gateway development
service bus modules
data transformation middleware
cross-platform interface tools
legacy system connectors
EDI integration software
authentication bridge development
protocol bridging services
OS kernel optimization
driver development
patch management
performance tuning
system utilities coding
thread handling modules
system resource monitoring
compatibility layer development
government management
public office operations
administrative governance
civil sector coordination
institutional oversight
bureaucratic services
state agency support
administrative framework implementation
regulatory administration
policy enforcement services
citizen services
governmental outreach
public sector operations
municipal services
national administration
general governance
government support activities
administrative assistance
central authority functions
community-oriented services
corporate registry services
enterprise license management
business permit facilitation
commercial documentation handling
corporate records maintenance
organizational compliance support
company registration filing
trade license administration
corporate registry coordination
business operations facilitation
project administration support
development plan coordination
grant compliance management
project milestone tracking
development agenda support
stakeholder liaison services
project documentation facilitation
implementation coordination
developmental planning services
project governance support
education policy administration
school regulation
academic support services
education licensing
curriculum oversight
exam body coordination
education sector governance
institutional approval services
public learning administration
training program certification
government infrastructure support
public sector logistics
administrative aid services
interagency coordination
civic support programs
institutional assistance
regulatory implementation support
state process facilitation
government workflow services
administrative resource provision
public service delivery
state function management
civic assistance operations
executive branch support
regulatory compliance services
citizen engagement programs
public administration services
government policy execution
service provision administration
institutional governance services
civil service HR support
public sector recruitment
government payroll administration
employee benefits processing
workforce training management
public servant onboarding
staff performance tracking
government personnel vetting
workforce data management
administrative staffing coordination
accounting services
auditing services
fiscal consultancy
financial audit
bookkeeping
tax accounting
financial reporting
fiscal compliance
management accounting
accounting advisory
financial auditing
bookkeeping support
financial statements preparation
accounts payable/receivable
internal audit services
ledger management
audit review services
financial compliance
financial record keeping
ledgers
double-entry accounts
accounting compliance
general accounting
accounting administration
corporate bookkeeping
bookkeeping services
ledger maintenance
transaction recording
financial entries
journals
accounting records
clerical accounting
revenue and expense tracking
bookkeeping accuracy
payroll management
salary processing
payslip issuance
wage calculation
payroll administration
payroll tax deductions
employee pay services
compensation processing
payroll compliance
wage record keeping
financial auditing services
statutory audit
external financial review
independent audit
GAAP audit
IFRS audit
financial compliance audit
auditor’s report
financial statement audit
audit due diligence
accounting review services
financial review
audit support
account verification
accounting oversight
financial statement review
audit assistance
internal financial check
compliance review
account analysis
fiscal services
tax compliance
tax administration
tax return support
tax planning
tax advisory
indirect tax services
fiscal reporting
VAT support
public finance services
tax consultancy services
tax advice
tax planning consultancy
corporate tax consultancy
indirect tax advisory
cross-border tax advice
transfer pricing support
tax optimisation
international tax planning
tax strategy
tax-return preparation services
filing tax returns
income tax filings
corporate tax submissions
VAT return preparation
tax declaration services
tax filing support
return processing
VAT return support
payroll tax filings
telephone surveys
CATI services
phone-based data collection
telephonic polling
structured telephone interviews
remote survey conduction
phone questionnaire execution
outbound survey calls
opinion polling via phone
telephone polling
market testing services
product testing
consumer response testing
pilot marketing
test marketing
market validation studies
prototype testing
test campaign conduction
product trial evaluation
consumer feedback collection
performance review services
organizational performance evaluation
efficiency audit services
KPI assessment
performance benchmarking
service performance analysis
process performance review
performance metrics evaluation
audit of performance
productivity study
public-opinion polling
opinion survey services
public sentiment polling
voter polling
opinion research
public attitude surveys
census-type polling
community opinion monitoring
poll conduction services
public views measurement
statistical services
data analysis
quantitative research
statistics compilation
statistical modelling
demographic analysis
statistical survey support
data processing
statistical reports
numeric data evaluation
customer services
client support
consumer assistance
service desk
customer interaction
service experience management
client relations
after-sales support
customer care
electronic auction services
e‑auction platform
online bidding
digital auction administration
virtual auction management
electronic reverse auction
e‑tender auction
web auction support
business consultancy
management advisory
organizational strategy
corporate consulting
management services
process optimization
operational improvement
professional consulting services
general management consultancy
strategic management advice
leadership advisory
executive consulting
business strategy support
top-level consultancy
management process review
corporate governance advisory
financial management consultancy
finance strategy advice
budgeting consultancy
financial planning services
corporate finance advice
fiscal risk analysis
treasury management consulting
investment optimization
financial governance support
fund management advice
HR management consultancy
HR strategy advice
workforce planning services
talent management consulting
recruitment process design
performance management guidance
HR policy development
organizational development advice
employee engagement strategy
HR operations support
procurement consultancy
purchasing advice
tender preparation
public procurement support
bid management
sourcing consultancy
procurement process assistance
supply chain advisory
contract negotiation support
procurement strategy
management-related services
organizational support
executive services
business support
operations coordination
administrative management
corporate services
general management consulting
governance support
managerial advisory
project management services
non-construction projects
program coordination
project planning
project control
project execution support
schedule management
risk management consultancy
project oversight
deliverables coordination
office support services
administrative support
clerical services
office assistance
document handling services
receptionist services
office management support
filing and archiving
administrative coordination
office logistics
telephone-answering services
call answering
incoming call handling
message taking
switchboard services
receptionist answering
phone support
hotline management
call screening services
call center answering
telephone operator services
switchboard operations
call routing
telephony operator
PBX handling
manual telephone assistance
operator-managed calls
telephony relay
call transfer services
phone shift operations
call centre services
contact centre operations
inbound/outbound calls
customer contact management
call handling services
multi-channel support
telemarketing operations
helpdesk call centre
call queue management
CRM calls
photocopying services
copy room operations
black-and-white copying
high-speed photocopy
document scanning & copying
photocopy facility
office copy services
secure copying
volume copying services
document duplication
mailing services
postal delivery services
dispatch services
bulk mail delivery
mailroom operations
parcel mailing
mail distribution
postal logistics
mail handling
courier mailing
recruitment services
personnel sourcing
hiring services
talent acquisition
executive search
staffing solutions
candidate selection
headhunting
recruitment agency services
payroll processing services
personnel payroll management
HR-payroll outsourcing
employee payment services
salary administration
staff training services
employee training provision
workforce skills development
corporate training programs
training delivery services
staff development services
employee development programs
career progression planning
leadership training
staff mentoring services
career guidance services
career counseling
vocational advice
employment coaching
job path planning
career assessment
workforce guidance
career development support
job readiness counseling
occupational counseling
assessment centre services
candidate evaluation
recruitment assessment
psychometric testing
competency evaluation
recruitment screening
interview assessment centre
selection testing services
job fit assessment
talent assessment
contract management
procurement administration
agreement oversight
contract monitoring
compliance tracking
legal documentation
supplier liaison
contract renewals
tender coordination
contract records
document control
records lifecycle
retention scheduling
record classification
file management
physical and electronic records
compliance archiving
records auditing
document retrieval systems
record policy
education services
training programs
professional development
academic instruction
vocational training
lifelong learning
skills workshops
educational courses
corporate training
learning solutions
adult education
continuing education
evening classes
mature learner programs
general education for adults
community learning
non-formal education
skill upgrades
personal development courses
professional training
employee development
capacity building programs
vocational instruction
workforce education
technical skill training
job competency development
learning course delivery
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
