Awarded

Provision of an IT Service Management ITSM

Descriptions

SaaS based IT Service Management product software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, reporting, integration capabilities, smart automation and GenAI capabilities.

Timeline

Published Date :

9th Dec 2024 in a 25 days

Deadline :

25th Nov 2024 in a 1 month

Tender Awarded :

1 Supplier

Awarded date :

28th Nov 2024

Contract Start :

30th Nov 2024

Contract End :

30th Nov 2025

Tender Regions

South East North West South West North East East of England Yorkshire and The Humber East Midlands West Midlands England Wales Scotland Northern Ireland Isle of Man Channel Islands London

CPV Codes

48000000 - Software package and information systems.

Tenderbase Categories

Software Solutions/ POS/ ERP/ Business Software/ Analytics/ Accounting/ Graphics/

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors