Closed
Provision of an Out of Hours Telephone Service
Descriptions
This is a requirement for the provision of an out of hours telephone service for Aster Group Ltd. The function of the Aster Contact Centre and service hubs is to handle customer information regarding property repairs and distribute the work to the appropriate in-house trade operative and/or external contractors, within working hours which is Monday - Friday 08:00 - 17:00. Therefore, outside these working hours, including bank holidays, technical downtime, team meetings and collaborative calls, customers wishing to contact Aster regarding emergencies will be routed to the out of hours provider.
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Tender Regions
CPV Codes
64214200 - Telephone switchboard services.
79512000 - Call centre.
32551400 - Telephone network.
79342300 - Customer services.
79511000 - Telephone operator services.
32552120 - Emergency telephones.
Tenderbase Categories
Post and Telecommunication Services/ Courier Service/ Telephone Service/
Advertising and Office Services/ Publishing Services/ Recruitment Services/ Investigation and Security Services/ Exhibition Fair and Organisation Services/
Communication/ Radio Telephones/ Telecommunications/ Networks/
Advertising and Office Services/ Publishing Services/ Recruitment Services/ Investigation and Security Services/ Exhibition Fair and Organisation Services/
Advertising and Office Services/ Publishing Services/ Recruitment Services/ Investigation and Security Services/ Exhibition Fair and Organisation Services/
Communication/ Radio Telephones/ Telecommunications/ Networks/
Workflows
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Possible Competitors
1 Possible Competitors
