Awarded
Provision of Customer Service Training
Descriptions
We are seeking a training provider to design and deliver a customer service programme to all 440 of our employees and approximately 40 people from our outsourced repairs contractor. The key objectives for this programme are to: •Build a new customer centric culture that supports our Customer Pioneer Strategy. This includes being more empathetic, building trust, being accountable and listening. •Ensure colleagues are able to integrate Moat's professional behaviours into their approach to customer service •Increase customer satisfaction and employee engagement metrics
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79632000 - Personnel-training services
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Possible Competitors
1 Possible Competitors
