Open Closing in a 6 days
Provision of Debt Resolution Services
Descriptions
Derby City Council is currently drafting a tender for the Provision of Debt Resolution Services to provide a Corporate Debt Management Services which include but not limited to:
- Service to cover Council Tax and Business Rates, Commercial Rents, Over Paid Housing Benefits
- Social Care and Miscellaneous Sundry Debt recovery.
- Along with Litigation Service and Data
- Analytics (Perennity to Pay)
The contract will likely be split into three (3) lots and bidders will have the option of bidding for one lot or multiple lots. A minimum of three (3) providers will be appointed for lot 1. With one (1) supplier for lot two (2) and lot three (3).
• Lot one (1) Enforcement Service.
• Lot two (2) Litigation Services.
• Lot three (3) Data Analytics.
The Council will look to award work to the successful bidders for the initial 12 months of the contract in order of they ranked in the tender process. After the first 12 months the work will be distributed in order of performance based on the KPI's and success rate of collecting the debt.
The Council expects the Providers to work with an appointed Supervising Officer(s) for each of the three (3) category/service area to continually seek improvements in the provision of enforcement services and consequently on the collection performance, and to ensure that the actual service delivery to the public is of the highest standard.
The Competitive Flexible procedure will likely be split into two stages:
Stage One - Initial Stage
This will be the PSQ stage that suppliers complete to be set up on the Central Digital Platform such as their economic and financial standing and their technical / professional ability. The Council will also ask a series of pass/fail questions which bidders have to complete. Only bidders that have passed this stage will be accepted on to Stage Two.
Stage Two - Quality and Pricing
Bidders will need to complete a series of quality questions based on how they will carry out the contract and also complete the pricing sheet for their tendered lots.
THIS IS NOT AN INVITATION TO TENDER - THIS
NOTICE SEEKS TO ALERT THE MARKET THAT
IT IS OUR INTENTION TO TENDER AROUND JULY 2025
Amended estimated tender dates
Timeline
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Tender Regions
CPV Codes
75242110 - Bailiff services
72316000 - Data analysis services
79940000 - Collection agency services
75100000 - Administration services
Keywords
data modeling
exploratory data analysis
KPI evaluation
performance benchmarking
statistical inference
correlation studies
multivariate analysis
data mining
segmentation analysis
regression forecasting
government management
public office operations
administrative governance
civil sector coordination
institutional oversight
bureaucratic services
state agency support
administrative framework implementation
regulatory administration
policy enforcement services
court enforcement execution
legal process serving
property seizure services
warrant execution
judicial order delivery
civil enforcement actions
eviction coordination
court summons handling
enforcement officer duties
asset recovery support
collection agency services
debt collection
receivables management
credit recovery
collection letters
debt tracing
delinquent account collection
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
