Awarded
Provision of Digital Transformation Services
Descriptions
The Pharmaceutical Society of Ireland (PSI) is planning to undertake a digital transformation and is seeking a technology solution to enable this transformation. The solution must provide functionality broadly encompassing the following business activities:-All aspects of qualification recognition and registration for individuals; -All aspects of registration for pharmacies; -All aspects of pharmacy compliance and quality assessment; -All aspects of complaints, concerns, queries and other information that could impact patient safety; -All aspects of the PSI’s risk management framework; To this end the PSI intends to award a single party framework agreement for a maximum of ten years to facilitate optimisation of a partnership for the provision of a solution to meet immediate and future requirements. The framework will cover the initial contract and all other ancillary related requirements arising over the life of the framework including maintenance, support, upgrades, amendments, etc. as well as additional services to expand the system to meet changes in functionality required by PSI. All other relevant details are contained within the questionnaire available from www.etenders.gov.ie using RFT ID 144418.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
48000000 - Software package and information systems
72611000 - Technical computer support services
72500000 - Computer-related services
72600000 - Computer support and consultancy services
72540000 - Computer upgrade services
72212445 - Customer Relation Management software development services
Keywords
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
CRM platform development
customer interaction module
lead-to-cash integration
sales pipeline software
contact analytics dashboards
campaign management features
customer support ticketing
feedback loop modules
personalization engine
CRM API integration
IT asset support
system lifecycle administration
technology operations assistance
digital service provisioning
endpoint management
integrated tech solutions
computer utility coordination
on-premise system support
general computing assistance
workstation management
hardware enhancement
system refresh solutions
performance boosting services
component retrofit planning
upgrade module deployment
technology renewal support
capacity improvement assistance
hardware revision services
lifecycle upgrade management
computing upgrade coordination
IT support consulting
tech advisory services
systems assistance
computing guidance
technology troubleshooting consultancy
operational support advisory
technical IT consultancy
hybrid support services
professional tech consultation
systems aid
IT technical help
advanced system troubleshooting
hardware-level diagnostics
software crash resolution
infrastructure support
critical failure response
system optimization services
technical configuration help
low-level OS support
device compatibility resolution
Tender Lot Details
2 Tender Lots
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
Assign to :
Tender Progress :
Details
Notice Type :
Tender Identifier :
Tenderbase ID :
Low Value :
High Value :
Buyer Information
Name :
Procurement contact
Name :
Phone :
Email :
Possible Competitors
1 Possible Competitors
