Awarded

Provision of End User Compute Services

Descriptions

The DVLA End User Compute team is delivering the replatform of the entire user device estate along with enterprise management services for clients and O365 transformation. End-users need to be migrated to new laptops, desktops or mobile phones so that they can continue to access and use IT systems. An estimated 7000 laptop/desktop migrations will be required as well as multiple domain and enterprise configuration migration work. DVLA requires a supplier to provide a supply of resource to support End User Service Management Outcomes: •Enterprise Device Management •Enterprise Applications & Package Management •Client and Application Remote Delivery & Support •Office 365 Transformation and End Point Administration This will include: •Contributing to the technical refresh initiatives (Win10, SCCM, APP-V, Teams, Office365 + others); •Roll-out of new equipment and devices (including the development of lean and focused deployment services); •Continued uplift in packaging and distributing applications to staff •Support and Maintenance of the End User Environment •SCCM Replatform for the new Active Directory that will be implemented. •Ownership and management of security remediation and vulnerability across client and EUC Server platforms •Effective and accurate reporting, prioritisation, risk management and clear tracking of all activities. •Effective Service Incident, change and problem management

Timeline

Published Date :

8th Jul 2021 3 years ago

Deadline :

6th May 2021 3 years ago

Tender Awarded :

1 Supplier

Awarded date :

24th Jun 2021

Contract Start :

28th Jun 2021

Contract End :

27th Jun 2022

Tender Regions

CPV Codes

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Workflows

Status :

Awarded

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Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors