Provision of Grant Fulfilment Service

Descriptions

The contract relates to the provision of grant fulfilment services to residents of Derbyshire in relation to financial hardship or support schemes administered by the Authority. The provider will:

Process resident applications referred by the Authority

Deliver urgent support to vulnerable residents.

Source, procure, and distribute goods and services (e.g. household appliances and bacs payments)

Processing in excess of 2072 individual transaction per annum with full compliance with data protection, safeguarding and financial controls.

Ensure accurate transaction-level reporting and auditability

Provide a complete end to end solution without fragmenting the requirements across multiple contracts or systems.

The service must operate within the Authority's legal duties under welfare support legislation, while ensuring security, safeguarding, and auditability.

Family Fund Trading (t/a Family Fund Business Services) will be paid £5,000 per annum to deliver and administer all grant fulfilment services. Where an inflationary increase is required for operational costs this will be caped to the Public Health grant increases. Previous notice reference: 2025/S 000-000651

Family Fund Trading (t/a Family Fund Business Services) will arrange grant awarded goods and payments direct to Derbyshire residents estimated grant awarded value received directly to Derbyshire residents of an upper limit of £950,000 per annum.