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Provision of Hotel Booking Service
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Descriptions
The Contractor shall be required to provide internet coverage for the University, and afford ‘guests’ the ability to book a room via direct bookings and online travel agents. The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to: - Updating of rates (only when requested by the University) and availability - Advertising promotions - Content management - Dealing with guest requests and providing phone support - Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges - Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University - Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information). - Liaise with the University throughout the process from point of referral through to the Guest check in
Timeline
Published Date :
Deadline :
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Tender Regions
CPV Codes
48000000 - Software package and information systems
55130000 - Other hotel services
48100000 - Industry specific software package
72260000 - Software-related services
55110000 - Hotel accomodation services
98341000 - Accommodation services
48517000 - IT software package
Keywords
event lodging
IT systems
room rental services
overnight stay services
hotel shuttle transport
IT service desk software
patch management utility
user manual creation
lodging suite management
lodging provision
guest lodging management
training stay services
lodging suite allocation
IT workflow engine
room-service meals
enterprise IT toolset
network management suite
concierge provision
integration planning
version upgrade support
IT asset inventory
participant lodging
dormitory management
temporary housing
supervised accommodation
hotel stay provision
digital solutions
enterprise software
guest accommodation
application software
training and onboarding
hostel operations
system utilities bundle
valet parking service
deployment assistance
contractor housing
packaged applications
room occupancy management
front-desk guest services
luggage handling assistance
specialised enterprise software
guest concierge desk operations
accommodation booking facilitation
turndown service management
software lifecycle guidance
hospitality room provision
vertical market application
hospitality concierge support
tailored industry IT solution
tech writing and documentation
infrastructure monitoring platform
industry-specific software
software package and information systems
in-room dining facilitation
systems automation package
overnight room assignment
platform migration services
configuration deployment tool
Workflows
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Details
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