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Provision of Hotel Booking Service
Descriptions
The Contractor shall be required to provide internet coverage for the University, and afford ‘guests’ the ability to book a room via direct bookings and online travel agents.The Contractor shall be responsible for managing online booking services on behalf of the University. Responsibilities shall include, but shall not be limited to:- Updating of rates (only when requested by the University) and availability- Advertising promotions- Content management- Dealing with guest requests and providing phone support- Liaise with all Booking Channels and report no shows and cancellations to avoid excess commission charges- Facilitating and processing all guest payments on behalf of the University and facilitating the transfer of funds to a nominated bank account by the University- Providing accurate information to all guests in relation to facilities at the property (such as, but not limited to: check-in/out times, reception opening hours and payment information).- Liaise with the University throughout the process from point of referral through to the Guest check in
Timeline
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Tender Regions
Wales
CPV Codes
48000000 - Software package and information systems
55130000 - Other hotel services
48100000 - Industry specific software package
72260000 - Software-related services
55100000 - Hotel services
55110000 - Hotel accomodation services
98341000 - Accommodation services
48517000 - IT software package
Keywords
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
industry-specific software
vertical market application
specialised enterprise software
tailored industry IT solution
enterprise IT toolset
system utilities bundle
network management suite
IT service desk software
configuration deployment tool
infrastructure monitoring platform
patch management utility
IT asset inventory
IT workflow engine
systems automation package
hotel accommodation management
lodging provision
guest room services
overnight lodging management
hospitality check-in/out service
hotel front-desk operations
guest stay facilitation
room reservation services
hospitality housekeeping provision
lodging personnel services
room rental services
lodging suite management
hotel stay provision
room occupancy management
overnight room assignment
hospitality room provision
lodging suite allocation
overnight stay services
accommodation booking facilitation
guest lodging management
valet parking service
concierge provision
luggage handling assistance
room-service meals
front-desk guest services
hotel shuttle transport
guest concierge desk operations
turndown service management
in-room dining facilitation
hospitality concierge support
tech writing and documentation
training and onboarding
deployment assistance
software lifecycle guidance
user manual creation
version upgrade support
platform migration services
integration planning
hostel operations
temporary housing
guest accommodation
dormitory management
participant lodging
contractor housing
event lodging
training stay services
supervised accommodation
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
