Open Closing in a 15 days
Provision of Out of Hours and Warden Call Handling Services
Descriptions
The result contract will be for the provision of Out of Hours and Warden Call Handling Services. The aim is to ensure continuity of service outside regular working hours, maintaining the high standards expected by mhs homes.
The successful provider will deliver a comprehensive Out of Hours and Warden Call Handling Service that acts as an extension of mhs homes’ in-house operations.
Timeline
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Tender Regions
South East
CPV Codes
79510000 - Telephone-answering services
79512000 - Call centre
Keywords
telephone-answering services
call answering
incoming call handling
message taking
switchboard services
receptionist answering
phone support
hotline management
call screening services
call center answering
call centre services
contact centre operations
inbound/outbound calls
customer contact management
call handling services
multi-channel support
telemarketing operations
helpdesk call centre
call queue management
CRM calls
Tender Lot Details
2 Tender Lots
Workflows
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Details
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Possible Competitors
1 Possible Competitors
