Awarded
Provision of Out of Hours call handling and social media monitoring Framework Services
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Descriptions
**THIS CONTRACT HAS BEEN AWARDED AND THIS NOTICE IS A CONTRACT AWARD NOTICE** It is Hyde's intention in respect of this invitation to tender to create a multiple source Framework Agreement for the provision of Out of Hours call handling and social me ....see more
Timeline
Published Date :
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Tender Regions
CPV Codes
79512000 - Call centre
50000000 - Repair and maintenance services
Keywords
CRM calls
inbound/outbound calls
multi-channel support
helpdesk call centre
troubleshooting visit
calibration service
onsite repair support
equipment repair service
call handling services
call queue management
telemarketing operations
call centre services
repair diagnostics
emergency repair team
customer contact management
maintenance contract service
component replacement service
service schedule planning
preventive maintenance program
contact centre operations
Workflows
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Details
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Buyer Information
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