Closed

Provision of Out of Hours Telephone Service

Descriptions

This is a requirement for the provision of an out of hours telephone service for Aster Group Ltd. The function of the Aster Contact Centre and service hubs is to handle customer information regarding property repairs and distribute the work to the appropriate in-house trade operative and/or external contractors, within working hours which is Monday - Friday 08:00 - 17:00. Therefore, outside these working hours, including bank holidays, technical downtime, team meetings and collaborative calls, customers wishing to contact Aster regarding emergencies will be routed to the out of hours provider.

Timeline

Published Date :

1st Oct 2024 2 months ago

Deadline :

31st Oct 2024 1 month ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

North West

South West

North East

East of England

Yorkshire and The Humber

South East

East Midlands

West Midlands

Wales

Scotland

Northern Ireland

UK

London

Ireland

CPV Codes

79512000 - Call centre.

Tenderbase Categories

Advertising and Office Services/Publishing Services/ Recruitment Services/ Investigation and Security Services/ Exhibition Fair and Organisation Services

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Workflows

Status :

Closed

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Tender Value :

£100K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors