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Provision of Service Quality inspection, reporting and system integration
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Descriptions
-Sufficient information to be provided in the Live Dashboard to allow understanding of scores within specific weeks/periods relating to initial inspections and reinspection pass rates, and the driver of those scores in terms of fails by indicator/criteria.-Reporting dashboard should be flexible to change, easy-to-use, and with varying levels of access tailored to the job role of the viewer. -In addition, provide a function by which all 'raw data' can be downloaded in Excel format, including pass/fail data for each indicator and criteria for each individual inspection and re-inspection over any specified date range or specified railway periods. Data should be filterable prior to download if specific information is required (e.g. by indicator).
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Keywords
QA documentation audit
defect trend analysis
performance benchmarking
quality audit execution
test process evaluation
validation review sessions
quality maturity diagnostics
regulatory compliance checks
system readiness assessment
compliance review services
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