Provision of Service User Assistance Services for Asylum Support and Accommodation Programme (ASAP)

Descriptions

The Asylum Support and Accommodation Programme (ASAP) is a long-term transformation programme in the delivery of asylum support and accommodation services. This Notice is part of Preliminary Market Engagement on Asylum Support and Accommodation Programme (ASAP) and more details can be found about the wider programme here – https://www.find-tender.service.gov.uk/Notice/034519-2025 The Home Office will be going to market for supplier(s) who can: The Provider must ensure that asylum seekers receive clear, accessible, and timely information and support throughout their asylum journey - from initial application and arrival at accommodation to integration into the community. This includes maintaining a reliable single point of contact, delivering oral and written communication in a way asylum seekers can understand, assisting with access to local services, and continuously monitoring and improving the asylum seeker experience through inclusive feedback mechanisms. --- **The content of this Notice, including the nature of works and services including start date of contract, may be subject to change.**