Provision of Smartcard Bureau Services.

Descriptions

Rail Settlement Plan Limited (RSP) is a company owned by the UK franchised Train Operating Companies (TOCs). RSP provides and manages on behalf of TOCs a number of shared services, ranging from the provision of ticket stock to the allocation of industry revenue.RSP is currently working with TOCs to provide a ‘smart ticketing’ infrastructure at stations in the South East of England.RSP is seeking to appoint a supplier for Smartcard Bureau Services including identification of the optimum platform available for the application, ITSO shell design, encoding, printing, fulfilment and despatch.Customers will be able to apply for a SEFT smartcard via RSP authorised card issuers Web Ticket Issuing System (WebTIS) or by completing a paper application form. The Supplier will create and despatch personalised smartcards and associated materials to customers designated address, based upon application responses. This High Capacity smartcard will be encoded with an ITSO shell that maximises the available product storage capacity in line with ITSO specifications alternative parameters, whilst optimising transaction speed. Printing shall cater for multiple card designs. Covering letters shall cater for multiple designs and content. Initially, personalised smartcards will be encoded with ITSO shell and may be encoded with point-to-point season tickets. As the programme progresses, a range of ITSO Product Entities (IPEs) will become available to customers and therefore require encoding.RSP is also seeking a cost effective solution for smartcards usable as temporary cards. This solution could develop into the supply of smartcards not retained by the customer, for example temporary replacement for lost High Capacity Cards, single trip cards and visitor cards. These Shorter Life smartcards e.g. up to one year, do not require the product storage capacity of the High Capacity smartcard, however they must be able to store full size IPE's, as space saving IPEs (TYP27, 28 and 29) are not supported by RSPS3002. It is envisaged that Shorter Life cards will be anonymous i.e. not personalised to the cardholder. They will be supplied printed and encoded with an ITSO shell and possibly IPE(s).Smartcard implementations shall be ITSO compliant to 2.1.4 (or above) and RSPS3002 as amended, particularly regarding product storage capacity and transaction speeds. Qualifying Tenderers shall provide test smartcards encoded with ITSO shell and IPEs using test ITSO Security Application Modules (ISAMs) provided by RSP prior to completion of the Invitation to Negotiate (ITN) stage of the tender process.Smartcards will be required to interface with a full range of Point of Service Terminals (POSTs) including, but not limited to, Ticket Vending Machines (TVMs), automatic gates, platform validators and handheld terminals.Subject to the terms of the framework agreement, the goods/services to be provided under the framework may be provided directly to RSP, other public transport service providers and/or TOCS (from time to time and including any other entities akin to or replacing TOCs).