Awarded

Provision of 8X8 Call Centre Software

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Descriptions

Customer contact centre for external customers - number of licences reduced to 20.

Includes usage charges.

Timeline

Published Date :

5th Nov 2025 8 days ago

Deadline :

9th May 2025 6 months ago

Tender Awarded :

1 Supplier

Awarded date :

N/A

Contract Start :

N/A

Contract End :

N/A

Tender Regions

North West South West North East East of England Yorkshire and The Humber South East East Midlands West Midlands England Wales Scotland Northern Ireland Isle of Man Channel Islands London

CPV Codes

48517000 - IT software package

Keywords

enterprise IT toolset

system utilities bundle

network management suite

IT service desk software

configuration deployment tool

infrastructure monitoring platform

patch management utility

IT asset inventory

IT workflow engine

systems automation package

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Awarded

Procedure :

CallOffFromFrameworkAgreement

Suitable for SME :

Yes

Nationwide :

Assign to :

Tender Progress :

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Intellectual Property Office

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors