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Provision on a fully-hosted ICT solution, including a managed infrastructure and support services.
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Descriptions
The ICT service will include the provision, management and support of secure off-site hosting of key applications, databases, software and user data; complete management of the ICT infrastructure (including wide area network/connectivity, corporate wi-fi, telephony, desktop management, print services, domain administration, anti-virus/anti-spam and endpoint protection, etc.); support of Electronic Point of Sale (EPoS) unit hardware; provision of a ‘cloud' email solution; provision of a comprehensive support and maintenance service (1st line through to 3rd line); professional services (such as for project management, migration, testing and potentially user training) and management of third-party providers of software and services as may be used by Sport Aberdeen for specific components. The ICT services provider will also be expected to provide on-going strategic and operational advice, delivering regular performance reports and statistics as well as ideas and recommendations for ensuring that Sport Aberdeen's ICT systems remain up-to-date and stay aligned with industry trends/best practice as well as the organisation's developing requirements.Note: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=397339The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspxSuppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
Timeline
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Tender Regions
CPV Codes
72700000 - Computer network services
72611000 - Technical computer support services
48822000 - Computer servers
30211300 - Computer platforms
72590000 - Computer-related professional services
72600000 - Computer support and consultancy services
51610000 - Installation services of computers and information-processing equipment
72610000 - Computer support services
72514000 - Computer facilities management services
Keywords
IT platform
software-hardware stack
platform hardware
integration platform
computing platform
Unix/Linux server system
Windows server OS
server virtualization host
blade server platform
compute cluster node
server resource allocator
multi-tenant host
database server instance
server load monitor
backup server module
IT system deployment
server rack installation
data processing hardware setup
information system fitting
CPU unit installation
storage system integration
computing equipment mounting
IT infrastructure setup
processing device installation
data centre hardware fitting
IT hardware housing
data room supervision
climate-controlled hosting
energy-efficient infrastructure oversight
system redundancy assurance
cabling layout maintenance
power backup coordination
surveillance of computing environments
uptime assurance services
rack system control
IT expert consultancy
technical systems advisory
specialist IT services
professional technology support
computer project expertise
tech strategy facilitation
specialized IT assistance
computing profession services
tailored IT solutions
digital professional support
IT support consulting
tech advisory services
systems assistance
computing guidance
technology troubleshooting consultancy
operational support advisory
technical IT consultancy
hybrid support services
professional tech consultation
systems aid
IT support services
technical assistance
helpdesk services
system troubleshooting
user support solutions
desktop aid
remote support services
technical incident resolution
client-computer support
computing assistance
IT technical help
advanced system troubleshooting
hardware-level diagnostics
software crash resolution
infrastructure support
critical failure response
system optimization services
technical configuration help
low-level OS support
device compatibility resolution
network configuration
LAN/WAN setup
data transmission support
network architecture
secure communication infrastructure
connectivity solutions
IP routing services
wireless network deployment
network traffic control
enterprise network integration
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
