Awarded
Public Engagement and Satisfaction Surveys
Descriptions
Victims of crime are surveyed to find out they feel about the level of service that they received from the Police; the surveys used are referred to as user satisfaction surveys. The information obtained from these surveys is used to improve victim satisfaction with the Police. User satisfaction surveys were previously a mandatory requirement for all forces; however since mandation has ceased, forces are still expected to contact victims of crime and act on their feedback, recognising that an excellent victim-led service is a key component of forces performance frameworks and strategies. This contract will require the successful supplier to contact victims of crime and obtain their views on their interaction with the Police.
Timeline
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Tender Regions
Wales
CPV Codes
79315000 - Social research services.
73000000 - Research and development services and related consultancy services.
73210000 - Research consultancy services.
79310000 - Market research services.
73200000 - Research and development consultancy services.
73110000 - Research services.
Tenderbase Categories
Public Services/ Market Research Services/ Social Work and Related Services/ Sewage and Refuse Services
Systems and Technical Consultancy Services/Research and Development Consultancy Services/ Legal Services/ Accounting Auditing and Fiscal Services/ Business and Management Consultancy Services
Systems and Technical Consultancy Services/Research and Development Consultancy Services/ Legal Services/ Accounting Auditing and Fiscal Services/ Business and Management Consultancy Services
Public Services/ Market Research Services/ Social Work and Related Services/ Sewage and Refuse Services
Systems and Technical Consultancy Services/Research and Development Consultancy Services/ Legal Services/ Accounting Auditing and Fiscal Services/ Business and Management Consultancy Services
Systems and Technical Consultancy Services/Research and Development Consultancy Services/ Legal Services/ Accounting Auditing and Fiscal Services/ Business and Management Consultancy Services
Workflows
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Possible Competitors
1 Possible Competitors
