Rail Replacement Bus Services - Planned and Unplanned

Descriptions

GTR are looking to procure a partner(s) to provide PSVAR compliant Rail Replacement Bus Services for both Planned and Unplanned requirements across the GTR Network in the North and South of England., At present GTR currently have one incumbent supplier who manage both the Planned and Unplanned Rail Replacement Bus Services in the North and South of England., The purpose is to run a competitive tender to gain a partner(s) to deliver the Rail Replacement Bus Service and to ensure:, • Alignment to GTR's vision/values/strategic pillars, • Robust SLA's/KPI's to drive the right behaviours, • Bus Tracking technology and real time management information to identify trends and efficiencies, The final structure of the Tender may be based around a combined package or geographical packaged lots., The combined value of all these lots will be for up to £15m per annum and the contract award will be for a duration of up to 5 years. The annual value could vary due to annual budget reviews and depending on external impacts to the railway network., About GTR:, • 4 individual consumer brands (Gatwick Express, Great Northern, Southern & Thameslink) running across an extended geography with multiple train and station operational models., • 239 managed stations., • over 500 units in its train fleet., • GTR has one of the largest estates amongst UK TOCs, with a geographically far reaching network covering over 800 route miles across the South East of England., • GTR had the largest number of passenger journeys at 19% of all UK journeys (ORR data 2018-19), a 7% increase on the previous year. This creates unique challenges (particularly of scale) of how SQR will be managed to deliver to contractual obligations and used to drive positive change.