Open Closing in a 1 month

Real Time Passenger Information System Upgrade & Ongoing Support

Descriptions

Plymouth City Council ("The Authority") is seeking suitably qualified and experienced suppliers to tender for the replacement of the city's Real-Time Passenger Information (RTPI) system to include Traffic Light Priority (TLP). This project forms a key part of the Authority's commitment to improving public transport infrastructure and enhancing the passenger experience within the city of Plymouth. The successful Supplier will be responsible for the supply, installation, and commissioning of the following components: • in-shelter displays. • pole-mounted displays. • additional displays at various key sites across the city of Plymouth. The system must be fully integrated and capable of delivering accurate, real-time information to passengers across the city of Plymouth. The contract will include ongoing support and maintenance for both hardware and software throughout the contract term, provision of all necessary data feeds to ensure accurate and timely information delivery, a web-based back-office system to enable the Authority to monitor system performance and manage display content, including manual overrides where necessary. A comprehensive reporting package must be provided to monitor and report on system performance, support compliance with targets set out in the Bus Service Improvement Plan (BSIP) and other Department for Transport (DfT) requirements, and also be adaptable to future changes in reporting needs and performance metrics for the duration of the contract. The solution must be scalable and flexible to accommodate future technological developments, policy changes, and evolving user needs.

Timeline

Published Date :

1st Aug 2025 Today

Deadline :

26th Sep 2025 in a 1 month

Contract Start :

5th Jan 2026

Contract End :

31st Mar 2033

Tender Regions

Keywords

computer hardware

IT equipment

desktop computer

laptop

computer accessories

network hardware

computer peripherals

office IT supplies

audio‑visual equipment

projector system

AV setup

display system

multimedia kit

networks

communications networks

data networks

network infrastructure

connectivity systems

traffic-monitoring equipment

traffic cameras

speed cameras

traffic sensors

vehicle count systems

traffic surveillance gear

road traffic monitoring devices

traffic flow cameras

highway monitoring equipment

traffic data systems

traffic monitoring equipment installation

ANPR camera fitting

speed sensor installation

vehicle counting system setup

traffic data collection infrastructure

surveillance camera installation

road monitoring systems

traffic flow sensor integration

live transit updates system

GPS-based passenger alerts

ETA broadcast tool

service disruption notifier

vehicle tracking display

transit control integration

dynamic message signage

passenger mobile alert module

real-time schedule sync

predictive arrival estimator

patch management

configuration audit

performance tuning

log file cleanup

security hardening

registry optimization

disk health check

backup verification

system update schedule

maintenance reporting

intersection traffic management

signalized junction oversight

road traffic direction

active traffic control

vehicle flow regulation

traffic signal operation

urban traffic coordination

lane signal management

road movement control

traffic enforcement coordination

software maintenance

bug fixing

application updates

software patching

error correction

system performance tuning

software troubleshooting

IT repair services

version upgrades

legacy system support

Tender Lot Details

2 Tender Lots

Let’s Get you Started ✍

Get to see all tender details more briefly

Already have an account ?

Workflows

Status :

Open

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors