Open Closing in a 28 days
Realistic Training Simulation System for Fire Control Operators
Descriptions
This project aims to procure a training system designed to enhance the preparedness and performance of fire control operators by simulating realistic emergency call scenarios. The system will replicate a wide range of incidents and caller behaviours, enabling operators to experience and respond to lifelike situations in a controlled environment.
Objectives:
• To provide fire control operators with immersive training experiences that closely mirror real-life emergency calls.
• To improve decision-making, communication, and stress management skills under pressure.
• To support continuous professional development through scenario-based learning.
• To ensure consistency and quality in operator training across the service.
Key Features Required:
• A library of diverse, realistic call scenarios covering various incident types (e.g., fires, RTCs, medical emergencies, false alarms).
• Interactive voice simulation with dynamic caller responses.
• Scenario customisation to reflect local risks and operational procedures.
• Performance tracking and feedback tools for trainers and trainees.
• Integration capability with existing control room systems (if applicable).
Expected Outcomes:
• Enhanced operator confidence and competence in handling emergency calls.
• Reduced response times and improved accuracy in call handling.
• Strengthened resilience and adaptability in high-pressure situations.
• A measurable uplift in training quality and operational readiness.
Timeline
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Tender Regions
CPV Codes
48000000 - Software package and information systems
34152000 - Training simulators
35000000 - Security, fire-fighting, police and defence equipment
Keywords
technical skills simulator
vocational trainer
professional rehearsal unit
operational practice system
instructional simulator
competency development tool
simulation-based learning device
work environment simulator
hands-on learning trainer
functional training model
security equipment
fire‑fighting gear
police equipment
defense equipment
safety equipment
security hardware
firefighting apparatus
law enforcement gear
military equipment
defence hardware
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
