Recruitment Services for the Army

Descriptions

Section VII: Modifications to the contract/concession
seven.1) Description of the procurement after the modificationsVII.1) Description of the procurement after the modifications
seven.1.1) Main CPV codeVII.1.1) Main CPV code
79600000 - Recruitment services
seven.1.3) Place of performanceVII.1.3) Place of performance
NUTS code
UK - United Kingdom
seven.1.4) Description of the procurement:VII.1.4) Description of the procurement:
In 2012, the Ministry of Defence (MOD) engaged Capita Business Services Limited as an industry partner under a 10-year contractual arrangement to support its Army recruiting services from point of receipt of initial recruiting targets to the securing of an individual's commitment to the Army, up to the point where that individual commenced their initial military training; and, in so doing, optimise the mix of military and industry expertise delivering such services.

MOD was keen to embrace the opportunities that leading edge technology and industry's expertise was able to bring to Army recruiting throughout the life of a contractual arrangement, and thus the contractual arrangement included the development and periodic technological refresh of a bespoke ICT system to underpin the Army recruitment processes.

The initial contractual arrangement between MOD and Capita Business Services Ltd ran from 16th March 2012 to 31st March 2024, with an original advertised contract value of £500m. It was then subsequently extended by two further years, to 31st March 2026, through the exercising of existing extension options available under the original contractual arrangement.

It is the Ministry of Defence's intention to now modify Contract HQLF2/1739, the existing RPP contractual arrangement with Capita Business Services Ltd, in accordance with Regulation 72 (1)(b) of PCR 2015. This modification will take the form of an extension to the existing Contract with the current contractor as allowed in the HQLF2/1739 contract for a further period of up to 1 year from 31st March 2026 to 31st March 2027. The nature and extent of the services to be provided by Capita Business Services Ltd during this period of further extension will be unchanged from those provided by the Contractor during the previous contract extension period from 31st March 2025 to 31st March 2026.

seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concessionVII.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start date
12 March 2013

End date
31 March 2027

seven.1.6) Information on value of the contract/lot/concession (excluding VAT)VII.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£1,151,042,801.01

seven.1.7) Name and address of the contractor/concessionaireVII.1.7) Name and address of the contractor/concessionaire
CAPITA BUSINESS SERVICES LTD

LONDON

Country
United Kingdom

NUTS code
UK - United Kingdom
Justification for not providing organisation identifier
Not on any register

The contractor/concessionaire is an SME
No

seven.2) Information about modificationsVII.2) Information about modifications
seven.2.1) Description of the modificationsVII.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):

To allow for an extension of one year as is allowed in the current contract.

seven.2.2) Reasons for modificationVII.2.2) Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.

Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:

A separate Contract known as the "Armed Forces Recruitment Contract " ("AFRP") has been awarded to a separate supplier after a delay in the procurement process, but will now stand up from April 2027 to replace the current RPP Contractual arrangement with Capita Business Services Ltd. . There is provision in the current contract to allow a year’s extension to 31 March 2027 to ensure that the Army's existing recruiting contract service continues to operate until such time as the replacement AFRP Contract is able to commence service delivery, which will now be from April 2027