Redirection Verification Services.

Descriptions

The framework is for a service solution to provide a real-time verification check on each customer wishing to place an order for the Royal Mail Group's Redirection Service when moving home or premises. The scope of the framework is for a solution that verifies the following information provided to the Royal Mail Group by its customers (individuals or businesses): name, date of birth, address, time spent at address, bank account, passport, driving licence, National Insurance Number or National Identity Card, and other information as deemed necessary. The service is required to interface with the Royal Mail Group's web platform, through which the majority of customers' orders for Redirections are placed. The total value of the contract set out in section II.2.1 is based upon the total maximum duration of the framework including all possible extensions. The initial call off contract will have a term of three years, with an option for Royal Mail Group to extend the contract for 2 further terms, each up to 12 months or for 24 months duration, up to a maximum total terms of 5 years. Spend and volumes may vary throughout the life of the framework.