Awarded
Remote Assistance Tool
Descriptions
The contract is for a cloud-based Remote Assistance Tool - a software platform that will be used by the Ofgem's IT Service Desk to establish secure remote access and control of desktops, laptops and mobile devices.
Timeline
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Tender Regions
CPV Codes
48514000 - Remote access software package
72300000 - Data services
72810000 - Computer audit services
72610000 - Computer support services
Keywords
remote desktop client
VPN access tool
screen sharing utility
remote session manager
secure remote control software
unattended access engine
multi-device remote viewer
remote file transfer tool
cross-platform remote agent
session encryption module
data services
IT data solutions
digital information services
database solutions
information retrieval
structured data operations
electronic records management
data asset handling
info-tech data support
enterprise data workflows
IT support services
technical assistance
helpdesk services
system troubleshooting
user support solutions
desktop aid
remote support services
technical incident resolution
client-computer support
computing assistance
infrastructure audit
system integrity review
compliance assessment
IT inventory audit
license verification
data governance audit
forensic IT analysis
audit trail validation
technology process check
configuration compliance review
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
