Replacement of Wide Area Network and Server Infrastructure.

Descriptions

Bidders were invited to submit a proposal for: (a) supply and support of the wide area network infrasture; (b) supply and support of the server infrasture;and (c) support of the local area networks at each of the Cedar Foundation's sites and for end user devices.The project was split into 2 separate but related areas:(a) the WAN infrasture; and (b) the servers and the delivery mechanisms/technologies used to deliver the organisation wide functionality to the end users. The successful bidder is required to work with third party suppliers where exisiting contracts are in place for mobile devices, provision of printers and Cedar's web and intranet sites. The successful bidder has committed to a 4 hour on-site response time for any major issues affecting the service including, for the avoidance of doubt, complete outrage or significant outrage affecting multiple users.The project scope is therefore: in scope and mandatory:(a) WAN provision and support;(b) server farm provision and support;(c) deployment and support end user devices;(d) support of local area networks; and(e) user training relating to the new infrastrure/delivery mechanisms, out of scope:(a) procurement of end user devices; and(b) provision of local area networks except for their connection to WAN.