Awarded
Re-Run Tender For Contract for Provision of equipment for IoT ‘Alpha Phase’ Project
Descriptions
In collaboration with our City Deal partners (Neath Port Talbot County Borough Council, Pembrokeshire County Council, Carmarthenshire County Council) Swansea Council, as the Lead Authority, has been awarded funding to build and test the implementation of sensors in rural litter bins and communal domestic waste bins to reduce complaints and improve operational efficiency through undertaking an Alpha Project.The Alpha phase will test:•Improved customer satisfaction and user journeys•Implementing sensors in bins which give real-time information, so bins always have capacity for the user, especially in rural areas.•Ensuring bins are not overflowing with litter left around the bin•Reducing the need for the user to contact the Council or complain•Hypotheses and insights in the following ways:•Comparing ‘before and after’ data and analytics•Measuring customer requests for service and complaintsUndertaking user-centred researchAs part of this project we intend to install sensors in bins of several sizes and different designs across the 4 Council areas. The majority of sensors will be installed in public litter bins, but we are also intending to install sensors in communal bins (like for a block of flats), and “igloo” bins which are communal recycling bins used for collecting glass.Therefore, we recognise it may be best to use different devices for different bins. We reserve the right to select more than one supplier in this instance.
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Keywords
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
